I applied online. The process took 3 weeks. I interviewed at ADP (Atlanta, GA) in Sep 2024
Interview
Interview process was clear and easy.
1st HR round, 2nd in person interview and 3rd video interview.
Seems like it was a call centre job but I couldn’t tell. It was all great until I asked that question.
Interview questions [1]
Question 1
Previous client management experience, current role and responsibilities.
Screening with talent acquisition person that was thirty minutes, I had a phone interview for an hour then an in person interview.None of the people were the same except the original recruiter throughout the process
I applied online and completed online hire View video response .two weeks later.The hiring manager contacted me to ask follow-up questions about my experience and skills. He mentioned that I would have an assessment to complete and assured me that I would receive a follow-up within three days. He also informed me that I could reach out using the 1-800 number for any inquiries.
After a week without a response, I called the 1-800 number. They told me I had passed the assessment and advised me to check my email for the next steps. However, the next steps never arrived, and my application status still showed "in progress" three weeks later. I felt ghosted with no feedback or consideration, especially after putting time into that assessment.
I found it unacceptable to be left without communication. The 1-800 line wasn't helpful either; they kept telling me to watch my email. Overall, the lack of communication and feedback was very frustrating.