I applied online. The process took 3 weeks. I interviewed at AT&T (Amarillo, TX) in Jul 2015
Interview
I interviewed over the phone because I was living in a different state so my experience wasn't typical. but from the guys I have talked to that interviewed in person, it was a very lai back process.
Managers give you a glimpse of the job and feed you all the nasty of the job to get you to step down. Once deciding to proceed you get a very straight forward behavioral based interview.
Starts with a session where they introduce the company and role. After the group session, there's individual Interviews with a manager. They focused on customer service, solving problems in a work environment, and other behavioral questions
The gave me a tour of the whole place, They explained some of the tasks that will have to be done, and asked some basic questions at the end , i asked when he would get back to me but he said he had no idea