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      AT&T

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      Customer Sales and Service Interview

      Jun 27, 2013
      Anonymous employee
      Accepted offer
      Neutral experience

      Other Customer Sales and Service Interview Reviews for AT&T

      Customer Service/Sales Interview

      Apr 16, 2015
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at AT&T

      Interview

      Very easy breezed right through it, have great speaking skills and great sales skills, So I found the the interview easy. Just have to know how to listen, and you'll be fine.

      Interview questions [1]

      Question 1

      how do you overcome an irate customer.
      1 Answer
      1
      Difficult interview

      Application

      I applied online. The process took 3 months. I interviewed at AT&T in Mar 2009

      Interview

      It took almost 2 months from applying for AT&T to contact me. I then had to take a test, and return for 3 interviews before having to take another test. The training was 3 months, and was intense. We were told daily if we messed up we could be fired on the spot, and it did happen to a few people. Extremely stressful!

      Interview questions [1]

      Question 1

      Tell me about your family growing up.
      Answer question

      Customer Service & Sales Interview

      Jun 8, 2014
      Anonymous employee
      Austin, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at AT&T (Austin, TX) in May 2014

      Interview

      Process took about A month for full completion. I applied on the website was called at 5 pm the next day was asked a few questions and was told because of my experience I would be on the higher end of the pay rate. I was scheduled for a face to face interview with HR department it went well I also got to meet with the call center manager. The next day I was Offered the job contingent on the background and drug test. that took a few weeks but I was sent my offer letter and they actually offered me more than was advertised so I was excited and quickly accepted the offer

      Interview questions [1]

      Question 1

      all of the questions are straight forward and usual call center questions the main thing they want to hear you say is that you will accept ownership of the call and fix the issue. and show a willingness to help the customer
      Answer question
      1