I applied online. I interviewed at AT&T in Apr 2019
Interview
Going in you are met with a security guard who makes sure anyone that enters the building is an employee or there for an interview. The interview process was general questions, small talk, and mostly just learning your personality to see if you’d fit well within the center.
Interview questions [1]
Question 1
How would you handle a difficult or upset customer?
I applied online. The process took 1 day. I interviewed at AT&T (Lafayette, LA) in Sep 2015
Interview
Manager was friendly and made me feel comfortable. Several behavioral questions. Very in depth! Interviewer is writing your answers throughout the entire process.
Waited two to three weeks for an offer.
Interview questions [1]
Question 1
Describe a difficult project that you were unable to finish. How did this make you feel?
I applied online. The process took 2 weeks. I interviewed at AT&T
Interview
I had a Panel Interview after successfully passing the skills exam. The interviewers took turns asking me questions (some of them were situational questions). They asked 10 questions total. The office attire for them was business casual.