I applied online. The process took 5 days. I interviewed at Affiliated Computer Services (Santo Domingo) in Jun 2009
Interview
The interview process with ACS, is very detailed and objective. All information from prospective employee is gathered revised, verified. Unlike the mayority of customer service providers, there is an academical requirement in order for you to become part of the company. All key areas are evaluated : intellectual and performance.
Interview questions [1]
Question 1
Regain trust and commitment from a mistreated customer that represents a ket marketing asset to expand business - explain how, worst case scenario.
I applied through an employee referral. The process took 1 day. I interviewed at Affiliated Computer Services (Nashville, TN) in Jul 2012
Interview
Simple, it was not very difficult. For the most part, we discussed the industry and the culture of the company. It was a consulting job, so most of it was based on the needs of the client.
