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      Air Canada

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      CSA Interview

      Mar 30, 2016
      Anonymous employee
      Accepted offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Air Canada

      Interview

      first you will have to do a language test, they will test you language ability, then you will go through a basic face to face interview at their office, pretty much it was simple HR questions, not too hard, and also you will call in for a final interview with your department managers and they will give you real life situations

      Interview questions [1]

      Question 1

      pretty much general HR questions, and they will give you real life situations
      Answer question

      Other CSA Interview Reviews for Air Canada

      CSA Interview

      Mar 27, 2019
      Anonymous employee
      New York, NY
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Air Canada (New York, NY) in Mar 2019

      Interview

      Applied in Nov 2018. Didn’t hear back until end of February. I honestly had forgotten I applied. In February they contacted via phone call to schedule an over the phone interview. Scheduled for the next day. Recruiter called me the following day asked yes/no based questions. And a couple of situational questions. She offered me a f2f for beginning of March 2019. Then the day before, they cancelled it said it was an emergency. Thought they had changed their mind. But then they sent me an email with a new interview date 1 week later. Interviewer was super nice. Standard interview. Yes or no questions and then about 5-6 situational questions.

      Interview questions [3]

      Question 1

      A time where you made a mistake? What did you learn from it?
      Answer question

      Question 2

      Time where your coworker wasn’t cooperating? How did you motivate them?
      Answer question

      Question 3

      A time you gave excellent customer service?
      Answer question

      CSA Interview

      Feb 18, 2016
      Anonymous employee
      Boston, MA
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at Air Canada (Boston, MA) in Apr 2014

      Interview

      Very basic, pretty straight forward. The manager and his secretary asking you questions and writing them in a piece of paper. Average questions, nothing tricky. They give a not very accurate description of the position. Interview itself only took about 15-20 minutes. Wish they were a little more honest about everything.

      Interview questions [2]

      Question 1

      Q: Why Air Canada?
      Answer question

      Question 2

      Q: Describe your customer service skills?
      Answer question
      8

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