I applied online. The process took 4 weeks. I interviewed at Air Canada (Vancouver, BC) in May 2016
Interview
Applied for the position, got a phone call approximately 3 weeks later in which they conducted a mini phone interview in English and French then set up a linguistic evaluation and online survey. Then set up a face to face interview with basic questions the next week. Called back 2 weeks later with a job offer.
Interview questions [1]
Question 1
What is one situation in which you went out of your way for a customer?
Initial phone interview followed by an email personality and compatibility assessment, Once you are hired they schedule phone interviews to verify your language skills that are on your resume, so be prepared for that. Overall it is a pleasant and straightforward process, much like any big corporation.
Very easy and straightforward interviews. Your hiring is conditional on the language assessment you need to take during your training and it needs to match your resume, so be mindful of that. Initial email, one assessment, one phone interview. They hire volume not quality for entry level positions.
I applied online. I interviewed at Air Canada in Sep 2023
Interview
Interview process was very professional, unbiased, conducted by an Air Canada recruitment specialist. Was contacted to schedule an interview, then a language assessment was done to complete the application, received a call back with the initial job offer, then onboarding.
Interview questions [1]
Question 1
How would you handle a call from a customer where English or French isn't their primary language (essentially language barriers).