I applied online. The process took 2 months. I interviewed at Air Canada (San Francisco, CA) in Jan 2018
Interview
Applied online, got an email almost two months later asking me to come in for a face to face interview. While they sent that they also sent a little quiz that had to be taken before the interview. I never did a phone interview like most people stated. Interview was at the airport and it was me and two other people that worked for the company. Basic customer service questions about why I want to work for the company, and we also did a little role play. The lady seemed outgoing but the man seemed like he had an attitude or cared little that I was there. I knew walking out I wasn't going to get the job and of course three days later I got an email saying I didn't get the job. This is my second interview with this company, so I have no idea what they are looking for.
Interview questions [1]
Question 1
Tell me a time you went above and beyond for a customer
The progress was lengthy. I had 2 interviews excluding the phone one. It took a while before I got a call back to get a response. The benefits seem nice though.
I passed 5 interviews (4 for each language}
The general one was long and they asked me some treaky questions.
At the end, they explained to me all about the position and they gave me the opportunity to asked them questions.
Interview questions [1]
Question 1
What were my goals?
Describe how did I improve myself in previous jobs?
One on one sit down interview with an interviewer. The person asking different questions. It does include role play, explaining what is expected and the schedule is base on 24/7 industry
