I applied online. The process took 1+ week. I interviewed at Alaska Airlines in May 2015
Interview
I applied on line using my Apple MAC I would highly suggest using a Windows computer because my first submission didn't take and I had to re-apply on a Windows computer.
Interview questions [1]
Question 1
Phone interview. Give me an example when you provided extraordinary customer service.
In person at Alaska Airlines office.
Individual interview, second individual interview then lunch break , group interview.
It was very friendly and fun experience. Smile and interact other people
Ask questions and stand out
I applied online. I interviewed at Alaska Airlines (Seattle, WA) in Jan 2026
Interview
Two virtual interviews that included an AI interview, a personality questionnaire and a “test” of your ability to use resources provided to answer flight-related questions. After that you’re invited to an in-person interview.
The interview process is lengthy and in depth. They really dive deep. Overall, it was a great experience and ensured that they find the right fit. I did end up accepting and am awaiting training.