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      Allstate

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      Customer Relationship Specialist Interview

      Aug 6, 2014
      Anonymous employee
      Charlotte, NC
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1+ week. I interviewed at Allstate (Charlotte, NC) in Feb 2012

      Interview

      Received phone call a few days after submitting application. Basic phone interview with general questions about job history, interest in position, etc. Did an online assessment and then was called back to schedule a sit down interview with team manager a couple days later. Interview was basic behavioral questions, they don't deviate from this at all BTW.. Was told about the job salary and responsibilities.. HR called me the next day and offered me the position

      Interview questions [2]

      Question 1

      Name a time when you provided service above and beyond?
      Answer question

      Question 2

      Give me a time where you directly faced with a difficult situation with a customer and how did you respond?
      Answer question
      1

      Other Customer Relationship Specialist Interview Reviews for Allstate

      Customer Relationship Specialist Interview

      Sep 10, 2015
      Anonymous employee
      New Orleans, LA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Allstate (New Orleans, LA) in Aug 2015

      Interview

      Applied online, took a week to recieve an assessment test. After that had a phone interview once that's done contacted by a recruiter for the face to face interview now just waiting on a call back but it's only been a day. So still hoping for the offer.

      Interview questions [1]

      Question 1

      Name objectives and measurements you had to follow on your previous job? Name a time you had to deal with a difficult customs How did you handle it?
      Answer question