Allstate Reviews
Updated May 30, 2023
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Top Review Highlights by Sentiment
- "Benefits are good if you actually work for Allstate and not through a temp service." (in 700 reviews)
- "Good work life balance and ability to move roles/ make connections in other areas of the company" (in 510 reviews)
- "Great people around you to get you acclimated to the environment and will help whenever needed" (in 486 reviews)
- "The pay is good and on par with similar positions at other company’s if not more in some cases." (in 407 reviews)
- "like relationship between agency owner and manager which means you can’t make any complaints of the poor management." (in 318 reviews)
- "Senior leadership in IT did not have the right type of diversity mix at the time." (in 120 reviews)
- "Overall, claims department's upper management does not care about the physical or mental well being of their staff." (in 89 reviews)
Ratings by Demographics
This rating reflects the overall rating of Allstate and is not affected by filters.
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- Former Employee, more than 3 years★★★★★
Pros
Great pay and benefits. Great employees.
Cons
Pay increases are not so good.
- Former Employee, more than 5 years★★★★★
Pros
Large company with opportunity to move around. Company seeks to develop through training and job transfers. Company does lean into being a good corporate citizen and doing right by policyholders.
Cons
Company is trying to transform but struggles to get out of its own way So much red tape and 'work' through power points. Executives out of touch with their impact and no one challenges asks or comments, which leads to frequent fire drills or change of direction based on random comments. Risk Management department is not respected by the business and can't get traction. There are way too many VPs and Directors to form clear objectives. Responsibilities change among management regularly (due to turnover, change of responsibilities, development). This leads to change of direction every 6-9 months. Lots of rounds of layoffs and consistent threat of more. Systems are antiquated. Company has been losing market share for years. Agents don't like company. Rates and products are not competitive. Perceived brand advantage of service will be challenged as many claims and service functions shift offshore. Outside leaders don't last long. Allstate says they want to change and modernize, but Allstaters can't handle changes. High number of leaders coming into organization end up leaving and of course it was their problem, not Allstate's environment. Allstate nice - nice to your face and not behind your back - very passive aggressive.
Continue reading - Current Employee, more than 3 years★★★★★
Pros
All depends on the Agency Owner. Allstate leaves the day-to-day operations up to the owner of the agency, which can causes experiences to vary widely. I have worked in three different offices, but Allstate recently cracked down on who they are letting open an office. My most recent office was a very pleasant experience. Overall, the job wasn't too difficult and was a great fit for where I was in life at the time.
Cons
The underwriting guidelines and changes in rates can cause high fluctuations in sales between months. Senior Management is struggling to help the company recover from COVID and a lot of the negatives are passed down to the agency owner and front line agents. Not a lot of room for advancement unless you have the funds to buy your own office.
- Current Employee, more than 3 years★★★★★
Decent place to be if you know what you want
Apr 3, 2023 - Financial AnalystRecommendCEO ApprovalBusiness OutlookPros
Most jobs are fully remote and work life balance is pretty good. This is a great job if you just want to chill. You don't really get rewarded for going above and beyond (besides some 'applause points' which is $5 per applause). If you do get promoted, it means a lot more work for not that much extra pay. If you do want more money, the trick is to find a new job within the company every 12 months or less if you can. If you don't, you'll notice 2 years go by and all of a sudden your pay is wayyy lower than market average. The good news is that they encourage moving to different departments so it isn't looked down upon. I really don't know why companies don't reward employees who get really good at a particular role, but this is one of those companies. Even though the pay is crap, the benefits are good. Just this year (2023) they increased parental leave to 6 weeks. Everyone gets 4 weeks of PTO, 401K match is just okay, everyone gets a $80/month internet deposit in addition to their paychecks so essentially an extra $960 per year. Other benefits like this are the reason people stay longer than they should.
Cons
The pay is pretty low, dont expect more than 3% a year for cost of living raises. And if you get promoted, don't expect more than 10%...7% is more standard. Way too many managers. Often hear that the company is top heavy. Most teams have 1:1 or 1:2 managers per team. Might be 5 managers and senior managers and 7 individual contributors.
Continue reading - Former Employee, more than 1 year★★★★★
Pros
remote , good for parents who have little kids small enough to go to school themselves .pays ontime
Cons
you must be very attentive to your paycheck and double check that all taxes federal and state withdrawn as it must be, otherwise in the end of the year you will shocked seeing that Allstate never deduct from your check the taxes and you think that it is not so bad . But in the end I owe to the irs ...it is a pain
Continue reading - Current Employee, more than 1 year★★★★★
It's ok
May 10, 2023 - Claims Associate - Express in Lafayette, LARecommendCEO ApprovalBusiness OutlookPros
Over time is awesome and holiday pay too if you work the holiday or not you still get paid and if you do work you make 2.5 times the pay. They have rewards where people give you point that you can use for different things like gift card tv watched etc.
Cons
The training sucks half the stuff they train you on you don't really use and they tell you to depend on your peer to learn instead of taking the 9 weeks ( yes 9 weeks 4 in training 5 in nesting) to teach you and the schedule is on shift bids so if they tell you that you can get the shift that you want they lied. They will not pick your work if your doing to good at your job. I've had many calls with former works that hates the company and tell us all the time go somewhere else.
Continue reading - Current Employee★★★★★
Decent--but dumb corporate decision on bonuses holding co back
May 26, 2023 - Full Time Corporate EmployeeRecommendCEO ApprovalBusiness OutlookPros
Like any company, your experience will highly depend upon your manager. For the most part Allstate does a good job of supporting inclusivity, a good work-life balance and decent compensation.
Cons
The annual review system is flawed. You are ranked 1-4 by your manager. If you get a 1 or 2 then no bonus is given for the year. It doesn't matter how good your department does or how good the company does. Hopefully your boss likes you and appreciates that bonuses are important. There are no stock options or rsus given to sub VP-level employees.
Continue reading - Former Employee, more than 1 year★★★★★
Esurance
May 29, 2023 - Customer Seevice Representative in San Francisco, CARecommendCEO ApprovalBusiness OutlookPros
Growth Opportunities Fair Pay Benefits
Cons
Frequently changing supervisors Favoritism High call volume Micromanaging - they tell you they want you to be yourself on calls in beginning then micro manage things you say and in what order you do thing on a call for your stats Constant change in rules Drug addicts training others setting new employees up for failure
Continue reading - Current Employee★★★★★
Good
May 27, 2023 - Licensed Insurance Sales and Customer ServiceRecommendCEO ApprovalBusiness OutlookPros
Friendly not micromanaged good office to work at
Cons
I don't have many cons as of now
- Current Employee, more than 1 year★★★★★
MSAM (Market Sales Associate Manager)
Apr 10, 2023 - Field Sales Leader in Austin, TXRecommendCEO ApprovalBusiness OutlookPros
remote work, flexibility, very focused on technology and providing all the tools needed to be efficient in a WFH environment
Cons
Its a publicly traded company - when the stock price drops, look out for lay-offs. Health benefits are weak (spending too much money out of pocket). The compensation (bonus) structure is constantly changing and bonus rules keep getting added to stop people from getting paid. This program aims to treat work-from-home employees like an hourly employee, but expects them to perform like an Exclusive/Captive Agent (entrepreneurs). Too much time micro-managing all aspects of the agents' day (number of calls, analyzing all of their sales calls, etc.) It almost feels like working in a call center, but expecting the call center employee to go out once or twice a week to find customers.
Continue reading
Allstate Reviews FAQs
Allstate has an overall rating of 3.4 out of 5, based on over 9,868 reviews left anonymously by employees. 52% of employees would recommend working at Allstate to a friend and 46% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.
52% of Allstate employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Allstate 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Allstate to be coworkers, career development, benefits and the cons to be culture, management, compensation.
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