I applied online. The process took 5 days. I interviewed at Alorica (Sarasota, FL) in Apr 2017
Interview
set appointment, took test passed, filled papers out, came back to fill computer out again, they said it wasn't saved on their end. took drug test, had to come back again cuz they said they had problems getting my background checked. ended up going back 5 times.
Interview questions [1]
Question 1
we only hire for these set hours. which can you work?
It’s good. Probably depends, because back in my time it was just okay, you know, go with the flow, normal conversations. All in all, it was fine – I could keep up even though I'm not that good at English.
Great attitude and professional interview. Questions were tailored to find the best suitable campaign based on my skills and personality. Interview led to an offering of a job where all benefits, salary info and job responsibilities were thoroughly described.
questions are straightforward and designed to be manageable. They're considerate of your understanding and aim to assess fundamental knowledge especially if you are a tenure customer support agents from other BPO companies