I applied online. The process took 1 week. I interviewed at Alorica in Sep 2017
Interview
I went to HR and interviewed with a recruiter. I did a skill test on the computer. Then I met with the Team lead and Office Manager to go over interview questions and discuss the training and what we would be doing on the account I applied for.
Interview questions [1]
Question 1
What does Empathy mean to you
Tell me a time you went above and beyond to help a customer
Describe a time you had to explain something to a customer and they were not quite getting it.
What did you do to help the customer understand?
What hours are you available to work?
Will you be able to attend 100% of training?
In the last year how many unscheduled days did you take off of work?
I applied online. The process took 4 days. I interviewed at Alorica
Interview
The entire process was incredibly easy and straightforward. The recruiter was friendly, professional, and made me feel comfortable throughout. The interview moved quickly, everything flowed smoothly, and I truly have no complaints at all.
Interview questions [1]
Question 1
What was my hardest call and how did I resolve it l?
I applied through a recruiter. The process took 5 days. I interviewed at Alorica
Interview
The interview process in this company is easy considering that it is a CSR role, but it makes sense since it is an entry level role. I'm satisfied with I undergo with the interview process in this company.
The interview process is pretty straightforward and if you are chosen for the job you are walked through everything you need to do. And once the background check is done everything goes by pretty quickly.
The interview process is smooth and easy. There is an initial interview and an exam that you have to pass first before the final interview. It is just a one day process and it is very efficient.