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      IT Support Engineer Interview

      May 7, 2020
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at Amazon

      Interview

      I'm still in the interview process, however you start off with the email and they ask you some questions, then you move on to the Hire Vue Assessment. It's done online, no personal interaction at all. Just a video of you and some questions. Now I'm waiting on the next step or to see if I passed the Hire Vue Assessment.

      Interview questions [6]

      Question 1

      Linux questions: How is sudo different from Su? What is sudo and why would you use it?
      2 Answers

      Question 2

      What does the Time to live (TTL) variable do? ...
      1 Answer

      Question 3

      What is the farthest you have bent your standards in order to succeed? Describe a time when you took a big risk and it failed. What did you learn?
      1 Answer

      Question 4

      Name the Windows mechanism that would assign an IP address of 169.254.0.1 and explain why this is so
      2 Answers

      Question 5

      And What is the difference between broadcast and collision domain?
      2 Answers

      Question 6

      Give an example of when you failed a goal you had. Why did you fail?
      Answer question
      75

      Other IT Support Engineer Interview Reviews for Amazon

      IT Support Engineer Interview

      Feb 19, 2026
      Anonymous employee
      North Haven, CT
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Amazon (North Haven, CT)

      Interview

      They ask a lot of technical trivia questions that have nothing to do with the job. They like hearing stories about how you raised the bar and/or made your prior job better. Be familiar with the STAR method.

      Interview questions [1]

      Question 1

      What is a challenging issue you had to resolve?
      Answer question

      IT Support Engineer I Interview

      Feb 11, 2026
      Anonymous employee
      Daventry, England
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I interviewed at Amazon (Daventry, England)

      Interview

      Panel interview with 4 people. One hour with each interviewer who will ask 2 to 4 questions based on leadership principles related to the job role you are applying for.

      Interview questions [1]

      Question 1

      Interaction with difficult customer and outcome
      Answer question

      IT Support Engineer Interview

      Sep 3, 2025
      Anonymous employee
      Nashville, TN
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I interviewed at Amazon (Nashville, TN)

      Interview

      first starts with a phone screening. then if they pass you on you would meet with three individuals for about an hour each. Some of them might be in the area you are applying others might just be a manager from a different ORG.

      Interview questions [1]

      Question 1

      tell us about a time you handled a difficult situation.
      Answer question
      1

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