Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Amazon

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Amazon reviews | Amazon jobs | Amazon salaries | Amazon benefits | Amazon conversations
      Amazon interviewsAmazon Client Support Associate interviewsAmazon interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Client Support Associate Interview

      Jan 10, 2016
      Anonymous Interview Candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied through college or university. The process took 2 weeks. I interviewed at Amazon

      Interview

      4 rounds of back to back interview. 2 technical, 2 behavioral. 1st technical: CCNA questions, 2nd technical: linux. What happens when you type an address into a browser and press enter About my the best and worse experience. Ping, traceroute Domains in windows Unix user levels NAT DNS another usage. What if default gateway is not present. ARP Subnetting VLAN Cloud ICMP Htop Ps-ef

      Interview questions [1]

      Question 1

      CCNA questions. Behavioural questions. linux, What are problems you found with AWS? Can you explain the DNS system? How to deal with an angry customer Have trained any of you fellow students or coworkers any time? What is most difficult course you have taken so far? How did you managed with it? 1. common ports 2. active directory 3. IPsec 4. DHCP 5. DNS HTTP codes 404, 403, 200 How DNS work How DHCP work Network troubleshooting commands 1. Difference between DNS and IP? 2. Private IP vs Public IP? 3. Cloud v Vitualization 4. How to handle problems like CPU is 100% occupied or the computer is slow what are the possible problems? what is difference between TCP and UDP. give a application example for each.
      Answer question
      9