I applied in-person. I interviewed at American Airlines (Chicago, IL) in Mar 2013
Interview
Panel with 4-5 other peers to begin. Selectively asked same questions to the 3 hopeful candidates. Each candidate given ample time frame to answer. Also were given time frame to ask our own questions for the position
Interview questions [1]
Question 1
What would you do to make the customer experience better for the future?