Best Places to Interview: 2017 (#50)
Interested in joining American? Our premier global team, more than 100,000 people strong, is working hard every day to restore our airline as the greatest in the world. We owe our employees the best company culture in the business – one that’s built on respect. Respect for the product we’re providing our customers, respect for our company heritage and for our collective future. And most importantly, respect for each other.
- Doug Parker Chairman & CEO
On the morning of April 15, 1926, a young aviator named Charles A. Lindbergh stowed a bag of mail in his little DH-4 biplane and took off from Chicago for St. Louis. Later that day, he and two other pilots flew three plane loads of mail from St. Louis to Chicago. Lindbergh was chief pilot of Robertson Aircraft Corporation, the second aviation company to hold a U.S. airmail contract, and one of scores of companies that eventually consolidated to form the modern-day American Airlines. American Airlines is now one of the largest airlines in the world. We've also created more than 900,000 jobs worldwide and we welcome people like you who are excited to join our #AATeam. Explore the possibilities and discover why our employees are #proudtobeAA!
At American, inclusion is a priority
Inclusion and diversity isn’t an inspirational goal, it’s the way American Airlines achieves success. By making inclusion and diversity a priority, we are able to maintain a workplace where every employee wants to be and prosper. With a workforce that represents a diverse world, American is able to drive innovation, creating an airline that customers want to fly and investors want to invest in. We are a global community — supporting each other and our customers in realizing the possibilities we can achieve with a dynamic and vibrant team. Hear what chairman and CEO Doug Parker says about the importance of diversity at American.
Putting our people first
Our employees are one of the many assets that make American the best airline in the world. They treat our customers with the highest level of service, ensure our flights depart and arrive on time, work diligently to get baggage safely to its destination and so much more.Because we value our employees’ contributions so highly, we strive to be the most desirable employer in our industry. We do this by providing competitive pay and benefits packages, ample opportunities for career growth and development, a diverse and inclusive working environment and the recognition our employees deserve.Beyond the job, we encourage and support employee involvement in the communities we live and work. We seek out a variety of opportunities for our employees to be able to volunteer and contribute to their chosen causes, enhancing their lives and the lives of others around us.
American employees serve their communities
With global business comes global responsibility. American believes good corporate citizenship contributes to the economic and social well-being of our employees, shareholders, customers and our communities. At American, we use our scale and connectedness to influence widespread charitable action through direct philanthropic contributions and through the generosity of our employees and customers. Integrating our corporate charitable initiatives with the efforts made by our dedicated employees and customers, American hopes to make philanthropic endeavors to benefit children, education, human services and military/veteran initiatives.
I worked at American Airlines full-time (More than 10 years)
AA is one of the BEST in the industry. The people know the importance of team-work and are driven toward a the goal of creating the BEST customer experience in the industry. All levels of management with whom I work were absolutely excellent. They really take employee development to heart and pride themselves on those who "move up the ladder". The benefits are top-notch as well.
None really come to mind
Advice to Management
Keep your stride and continue with employee development, empowerment, and soliciting/welcoming feedback. It works wonders, not just for me, but many, many of my fellow employees! Brand Loyalty - You Rock!
I applied online. The process took 2 days. I interviewed at American Airlines (Miami, FL) in May 2017.
Called in to Miami for a face to face interview two interviewers. Interview of person in front of me went well over the time limit by two hours. Started my interview late with only one interviewer. At this time interview questions went well second interviewer arrived asked some technical off script questions about made up situations fairly easy. Asked to come in another day for a walk around. During this time was asked if I spoke Spanish, which I answered I do not. After the walk around day I was not contacted again about position that stayed open for one week later.
Veteran Hiring Commitment
Committed to helping America's military veterans find work
Career Advancement Program
Helping employees "upskill" into higher-paying positions
Social Responsibility Pledge
Formal programs or foundation to give back to communities
Has programs that support a diverse and inclusive workforce
Pledge to Thrive
Taking steps to prioritize employee well-being