American Airlines Overview

  • Fort Worth, TX
  • 10000+ Employees
  • 1926
  • Company - Public (AAL)
  • Airlines, Airports & Air Transportation
  • $10+ billion (USD)

Embark on an adventure with a commitment to service, excellence and humanity. Our team is what powers our airline. We are proudly dedicated to our purpose of caring for people on life’s journey, including connecting our customers to the people and places they love or providing ...

Company Updates

November 9, 2022
Our #AATeam and the American Airlines CR Smith Museum recently helped bridge the gap between the classroom and real world to expose students to #STEM aviation careers. After competing in a month-long Force and Motion competition at their school, 40 eighth grade students from La Academia de Estrellas, a charter school in the Oak Cliff neighborhood in Dallas, spent the day exploring American’s operation and aviation careers. The students visited our DWH Hangar at Dallas Fort Worth International Airport (DFW) to get a behind-the-scenes look at our maintenance operation and then joined students from nearby schools at the museum’s Aviation Career Day. They had the opportunity to connect with STEM-focused #AATeam members, learn about different aviation professions and participated in hands-on activities to build STEM self-efficacy.
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September 19, 2022
Our Latin Diversity Network Employee Business Resource Group recently celebrated its 25th anniversary with a community outreach event in Mexico City. More than 100 airline employees from Mexico and the U.S. joined efforts with the non-profit Glasswing International to refurbish two school playgrounds for communities in need. Watch the full video to see how our LDN EBRG #LetGoodTakeFlight.
Latin Diversity Network Celebrates its 25th Anniversary

What people are saying about American Airlines

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Hello all, I’m a recent graduate of masters and currently have 2 offers in my hand. 1) One with CITI Bank with 100k salary and no sign on bonus and as it is in my home town as I stay with my family needs no relocation bonus required. 2) This is with American Airlines in Dallas Fort Worth which offered 100k + 10k bonus + 18k relocation bonus (required) Which ofer should I consider given I’m a new graduate and this is going to be my first job. Any suggestions will be greatly appreciated.



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American Airlines Reviews

Recommend to a Friend
Approve of CEO
Robert Isom
Robert Isom
334 Ratings
Featured Review
Current Employee

"Great experience"

Feb 22, 2022 - Senior Customer Assistant Representative in Dallas, TX


Travel benefits working with public


Onboarding takes a long time

Advice to Management

Be present
See All 6,653 Reviews

Diversity & Inclusion at American Airlines

(2225 Reviews)

Diversity Programs & Initiatives

Listening and relationships

American proudly celebrates the diversity of our team members and our customers. We work hard to create an open, inclusive culture so people of all races, genders, sexual orientations, disabilities, religious affiliations and backgrounds feel welcome and valued. Our commitment to diversity, equity and inclusion begins with listening and building relationships. We take time to listen to each other and learn from the experiences of others with open hearts and minds. Learn about our

KEY NOT FOUND: diversityAndInclusion.alt

Diversity & Inclusion FAQs

All answers shown come directly from American Airlines Reviews and are not edited or altered.

How is diversity at American Airlines?

...Lack of culture, lack of diversity, low pay, too many levels of leadership...Read More

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American Airlines Photos

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American Airlines Interviews

Getting an Interview
Applied online84%
Campus Recruiting7%
In Person3%

  1. Flight Attendant Interview

    Anonymous Employee in United States
    No Offer
    Neutral Experience
    Average Interview

    I applied online. I interviewed at American Airlines (United States) in Jul 2016


    Applied online took assessment test online one week later received email for a video interview. Taking my video interview today. Any advice from anyone who has gone through the process?!

    Dont know the questions yet

    Answer Question

See All 2,659 interviews

American Airlines Awards & Accolades

  • DiversityInc Top 50 NoteworthyDiversityInc.2022
  • Seramount Inclusion IndexSeramount2021
  • FairPay Workplace CertificationFairPay Workplace2021
  • DisabilityIn/AAPD Disability Equality Index - Best Place for Employee Ability InclusionAmerican Association of People with Disabilities (AAPD) and the US Business Leadership Network2021
  • Best Place To Work For LGBTQ EqualityHuman Rights Campaign’s (HRC)2021

Pledges & Certifications

  • Veteran Hiring Commitment

    Committed to helping America's military veterans find work

  • Career Advancement Program

    Helping employees "upskill" into higher-paying positions

  • Social Responsibility Pledge

    Formal programs or foundation to give back to communities

  • Diversity Commitment

    Has programs that support a diverse and inclusive workforce

  • Pledge to Thrive

    Taking steps to prioritize employee well-being

  • Pay Equality Pledge

    Committed to paying equitably for equal work & experience

Popular Careers with American Airlines Job Seekers


American Airlines FAQ

(65 Questions)

All answers shown come directly from American Airlines Reviews and are not edited or altered.

See questions about:

Does American Airlines offer massages?

...Good benefits, free flights are nice...

February 6, 2021

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People Also Ask about American Airlines

Employees rate American Airlines 3.8 out of 5 stars based on 6,654 anonymous reviews on Glassdoor.

To get a job at American Airlines, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at American Airlines and prepare for tough questions.

Overall, 71% of employees would recommend working at American Airlines to a friend. This is based on 6,260 anonymously submitted reviews on Glassdoor.

75% of job seekers rate their interview experience at American Airlines as positive. Candidates give an average difficulty score of 2.8 out of 5 (where 5 is the highest level of difficulty) for their job interview at American Airlines.

54% of employees think that American Airlines has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

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