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      American Airlines

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      Customer Service Manager Interview

      May 7, 2022
      Anonymous Interview Candidate
      Washington, DC
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 days. I interviewed at American Airlines (Washington, DC) in Sep 2021

      Interview

      I had the opportunity to meet a great team of interviewers. More than an interview, it was simply a great back and forth conversation. They were very excited to listen to my experience.

      Interview questions [1]

      Question 1

      Why do I want the job?
      1 Answer

      Other Customer Service Manager Interview Reviews for American Airlines

      Customer Service Manager Interview

      Aug 19, 2022
      Anonymous Interview Candidate
      Rio de Janeiro
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at American Airlines (Rio de Janeiro) in Jul 2022

      Interview

      Candidatura feita através do Linkedin, ligação para marcar a entrevista que foi presencial. Após a entrevista 2 a 3 semanas para o feedback que foi feito dentro do prazo. (Feedback via mensagem do site)

      Interview questions [1]

      Question 1

      Como você enxerga a a gestão de pessoas
      Answer question

      Customer Service Manager Interview

      Mar 19, 2022
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      The process took 5 weeks. I interviewed at American Airlines

      Interview

      They already know who they want. They post for no reason with no intention to promote from within. 55k for working 18 hour shifts of terrible airplane management. On top fo that very little flexibility to work other times.

      Interview questions [1]

      Question 1

      Name a time you had to make due with limited resources?
      Answer question
      1