Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      American Airlines

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: American Airlines reviews | American Airlines jobs | American Airlines salaries | American Airlines benefits | American Airlines conversations
      American Airlines interviewsAmerican Airlines Customer Assistant Representative interviewsAmerican Airlines interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Assistant Representative Interview

      May 14, 2015
      Anonymous Interview Candidate
      Tempe, AZ
      Declined offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at American Airlines (Tempe, AZ) in May 2015

      Interview

      I applied online and within a week I got a call for an over the phone interview. At the end of the phone interview they set up a F2F that was available two weeks later. Interview was the same as described by everyone else... Went to a room with 30+ people, mostly middle aged. There was supposed to be a presentation before they did interviews but the projector wasn't working so they went ahead and started bringing around 5 people back at a time- average interview, not very personal. They said to everyone they would call in 10-12 days if they wanted to offer the job to you so fingers crossed that I get a call back! It's been about four days..

      Interview questions [1]

      Question 1

      Why do you want to work for us?
      Answer question
      7

      Other Customer Assistant Representative Interview Reviews for American Airlines

      Customer Assistant Representative Interview

      Sep 4, 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at American Airlines

      Interview

      It was a group interview very simple three questions there were six of us and we were given 20 minutes total for the group. Overall it was a good experience.

      Interview questions [1]

      Question 1

      Tell us about a time when someone refuse to do what you asked.
      Answer question