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      Bilingual Customer Service Specialist Interview

      Mar 6, 2020
      Anonymous employee
      Toronto, ON

      Other Bilingual Customer Service Specialist Interview Reviews for American Express

      Bilingual Customer Service Specialist Interview

      May 31, 2019
      Anonymous employee
      Toronto, ON
      Accepted offer
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at American Express (Toronto, ON) in Mar 2020

      Interview

      I applied online and was called up for a telephone interview few days after. Equally did an online testing including a Versant test. I then received an invitation for a Meet and Greet Interview ! The Meet and Greet interview was a group interview, characterized by behavioral questions from panel members which for close to 2hours.

      Interview questions [1]

      Question 1

      How do you deal with a co-worker with a negative attitude which is affecting work?
      Answer question
      Negative experience
      Average interview

      Application

      I applied through a staffing agency. I interviewed at American Express (Toronto, ON) in Apr 2018

      Interview

      Very lengthy and the interviewer was good I got questions which were apt and a full review of what we were expected to do. The problem I faced was that the team. The inter tu believe was structured as are most . It did offer possibility to succeed It was not prejudicial. The interviewers also let me know what to expect if employees

      Interview questions [1]

      Question 1

      Not appropriate
      1 Answer