Senior Manager, Risk Management applicants have rated the interview process at American Express with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 61.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Senior Manager, Risk Management roles take an average of 16 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at American Express overall takes an average of 25 days.
Common stages of the interview process at American Express as a Senior Manager, Risk Management according to 2 Glassdoor interviews include:
Drug test: 33%
One on one interview: 33%
Background check: 17%
Phone interview: 17%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 3 weeks. I interviewed at American Express (New York, NY) in Mar 2011
Interview
Interviewed with 6 directors and VP's for Chief of Staff role in Risk team. Interview occurred all in one day, but took about two weeks to coordinate the date. After the interview process, I was required to take a drug test and complete background investigation. Overall, I was a little surprised how easy the interview process was, but I guess compared to investment banking most interviews are a walk in the park. There were not many technical questions.
Interview questions [1]
Question 1
Questions were not very difficult. Mostly about my past work history and why Amex. No one asked about my experience in risk management. They were more interested about my overall management and finance experience, which makes sense for a Chief of Staff role.
I applied online. The process took 1+ week. I interviewed at American Express (Salt Lake City, UT) in May 2009
Interview
Initial contacts come from HR, with their initial screening. These contacts don't always have a good sense of job duties, so its good to focus on the generic "I meet requirements" piece first, then try to impress afterwards if possible.
Hiring manager will likely reach out to a handful of individuals afterwards, interviews are usually scheduled to happen with not only the hiring leader, but with also people on the team and/or colleagues the position will interact with.
The interview process is largely left up to the hiring managers' discretion at the Manager/Director/VP levels. Lower level positions (analysts, customer service) are likely to have more structured interview processes.
Pay close attention to the questions, as these are usually created by the interviewer themselves, and will key you in to what they are looking for and what they value in an employee.