I applied online. The process took 4 weeks. I interviewed at Apple in Mar 2012
Interview
I applied online, had a phone interview with a recruiter, and then was contacted by a Specialist at the store to schedule a 1:1 interview with the Store Leader.
I prepared by reading everything I could about the Specialist and Genius roles on the Apple Retail website, checking previous interview experiences on Glassdoor, and Googling for specifics on the Family Room Specialist role, because it's not listed on Apple's website for some reason.
The FRS job is designed to be an entry-level job that will enable you to move into a Specialist or Genius role depending on your aptitude for those positions. You do one-on-one training with people buying their first Mac and spend some time on the floor explaining the products to customers. The rest of your time is spent repairing iOS devices (iPhone, iPad, iPod Touch).
The culture at Apple is odd. Their brand image is paramount, so you cannot do anything or present yourself in any way that goes against that. Which is why it helps if you like Apple products. Part of their brand is being the "fun and quirky" computer store, so you have to be extremely enthusiastic about their products in order to keep that up all the time.
Scheduling of interviews and in some cases the interviews themselves are delegated to other employees besides the Store Leader. I received my rejection notice by email and it was sent by one of the other staff members as well.
I applied online. The process took 2 months. I interviewed at Apple (Chadstone)
Interview
Long interview process and very throurough. Make sure you try to STAND OUT from the crowd. Crack a joke and get involved, they love that! Smile and join in as much as you can.
I applied through an employee referral. The process took 3 weeks. I interviewed at Apple (New York, NY)
Interview
Group interview followed by smaller group interviews followed by individual interviews. It's a long process, but as long as you're honest and enthusiastic you should be good to go. The first round of interviews gauges your interest in Apple, It's more generalized and not as technical. Once you move past that, you get to meet with various leadership across the store who give you as much info as they ask of you. Being personable in the beginning is the key, you can save your technical expertise for the later rounds of interviews
Interview questions [1]
Question 1
Tell me about a time when you had to work with a team to accomplish a goal?
I applied in-person. The process took 3 weeks. I interviewed at Apple (Roseville, MN)
Interview
Fairly Casual, Met in the food court of the mall it was at. just had a discussion about Computers, and Life. there we're multiple interviews, with one of the last ones being a "group interview" with the store's GM, who had a chill conversation and opened by telling us the offer was ours to accept since we made it this far.