I applied online. The process took 2 weeks. I interviewed at Apple (New York, NY) in May 2013
Interview
I completed the online application, then received a telephone interview. My interviewer was friendly, cheerful, and helpful, and rescheduled my interview when a conflict came up, with absolutely no hassle. I was asked to come in for an in-person interview, but I ended up not going in, as I had received another offer.
Interview questions [1]
Question 1
The questions were generally standard, nothing was too difficult at this stage in the interview.
Group interviews where you had to speak about your experience and answer scenario questions. You had to speak about client facing roles and how to best suit what the customer is looking for. Personality traits and people skill set based.
There were some scheduling questions asking about what times the candidates could work. Then 3 STAR questions like tell me about a time where you had to handle an unsatisfied customer.
Interview questions [1]
Question 1
Tell me about a time where you had to handle an unsatisfied customer.
Only made it one round. First interview is over the phone. Very basic questions to start just to feel you out before they move on to conduct the in person interview
Interview questions [1]
Question 1
Why do you want to work for apple? Tell me about yourself. Wha does your availability look like.