I applied online. The process took 3 weeks. I interviewed at Apple (Fort Lauderdale, FL) in May 2010
Interview
Came in 15 minutes early, the guy was really nice- dressed in shorts and a tee shirt. I was a fool dressed in a shirt and tie, after doing some home work I found that dressing casual is what is best. So when I went for the second interview dressed in a nice shirt and some jeans I got better looks (I guess for my individual style vs the corporate norm). Questions were fairly standard, process took 15 minutes.
Interview questions [1]
Question 1
What's an example where you handled a difficult situation?
Good lots of sales and support and repairs and triaging and personal stories. Stories of character and working with others. Maybe a question about being a good person and how that reflects to the customer experience
the manager first ask me to introduce myself and then let me share my expirance about my previous job.Everything goes well,manager are very nice and I'm every happy to have this chance
Had great conversations with everybody throughout the process it was definitely very thorough, however did not get a response after a few rounds which was a bit disappointing, would recommend at least giving candidates closure if they didn't make it to the next rounds after investing time into the process already