I applied in-person. The process took 2 days. I interviewed at AutoZone (Houston, TX) in Feb 2021
Interview
Interview was quite simple. Went through the standard retail process to get a feel for how well one deals with the public. Automotive knowledge assessment and sales experience. Up-sales and add on sales are key.
Interview questions [1]
Question 1
What item would you recommend to a customer buying front and back brake pads?
Asked to come in to location and did a basic interview. Manager conducted interview and started the hiring process right away. Then had to do training for about a week. Sat at the computer for days completing training exams.
Just basic questions like tell me about yourself, your experience, skills, and qualities. How would I upsell or recommend additional products to a customer? Friendly. Was offered a job and accepted at the end.
Interview questions [1]
Question 1
If a customer is buying spark plugs, what else can you offer to help them complete the job?
The interview was in person, I was interviewed by the supervisor of the store. It was a quick interview, the main theme of the interview is to see how much knowledge you have in the automobile department
Interview questions [1]
Question 1
What items do you need to perform an oil change, do you know how to perform an soul change