AutoZone Reviews | Glassdoor

AutoZone Reviews

Updated January 18, 2019
2,375 reviews

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3.1
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AutoZone Chairman, President, and CEO Bill Rhodes III
Bill Rhodes III
1,119 Ratings

Employee Reviews

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Pros
  • "You learn a lot about automotive" (in 58 reviews)

  • "Discount on parts, learn about automotive parts and industry," (in 34 reviews)

Cons
  • "Upper management needs a good revamp" (in 186 reviews)

  • "Can be held to part time but given near full time hours" (in 123 reviews)

More Pros and Cons

  1. "Parts Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Parts Manager in Crystal, MN
    Former Employee - Parts Manager in Crystal, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AutoZone full-time (More than a year)

    Pros

    Management cares, free continued Training

    Cons

    Open on holidays, Pay was to low


  2. "Great Advancement Opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Grand Rapids, MI
    Current Employee - Store Manager in Grand Rapids, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at AutoZone full-time (More than 8 years)

    Pros

    Fast advancement if you put in the effort.. What you get from AutoZone is what you put into it

    Cons

    Sometimes short staffed.. As expected with retail

    Advice to Management

    A little more appreciation to dedicated employees

  3. "Drivers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commercial Driver in New York, NY
    Former Employee - Commercial Driver in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at AutoZone full-time (More than a year)

    Pros

    Working outside of the shop was great

    Cons

    The worst thing was bad weather

    Advice to Management

    Hire more people who know about cars


  4. "Good place to work, horrible operating system on computers and decent compensation."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Sales Associate in Claremore, OK
    Current Employee - Part Time Sales Associate in Claremore, OK
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at AutoZone part-time (More than 8 years)

    Pros

    I enjoy working at AutoZone because I get to help people, as well as meet good people/coworkers. AutoZone store manager is usually a great person that is accommodating, kind, and professional. There are a lot of great perks and benefits available to employees through the AutoZone employee portal.

    Cons

    My number one pet peeve is the operating systems that AutoZone uses, it is a new and constant battle everyday to help customers by utilizing the operating systems. The GUI is great, but the rest of it is mostly crud, countless dead hyperlinks, overzealous restrictions that make it difficult to use the system, and redundant/useless data. AutoZone doesn't have enough servers which causes huge amounts of latency therefore causing transactions an such to timeout. The server centers do not have backup generators/systems which halt any digital interface usage between employee/customer. From what I can gather the operating systems have remained more or less the same from decades ago, with frequent patches (band-aids) to keep the systems running. Huge amounts of time and efficiency, which equals money, are lost to these problems alone. The store I work at doesn't use modern high speed internet, it uses old school two wire DSL. I'm indescribably frustrated by cell phone usage excluding store and commercial manager, it's too much of a distraction. Lazy employees are not disciplined, causing the many of the hard working employees to leave. We are expected to cram all sorts of products down customers throats whether they want it or not; if we fail to do so everyone in the store gets in trouble.

    Advice to Management

    Please, please start from the ground up and implement a modern, stable operating system for AutoZone employees to use. I recommend one server per time zone and high speed internet or by adding additional servers the latency problem won't be an issue thus DSL will suffice. Please review the "Perks" section and fix the perks such as the "Samsung" perk which requires a corporate email address which few employees have. Please ease up on requirements to force feed many products to the customer.


  5. "Not a good time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at AutoZone full-time

    Pros

    Breaks. Experience. Professionalism. Cooperative Environment.

    Cons

    Lack of salary negotiation,Personal Days


  6. "Great opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AutoZone full-time (More than 5 years)

    Pros

    Advancement opportunities are readily available

    Cons

    Communication between levels sometimes slow or ineffective


  7. "Good for students."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Sales in Spokane, WA
    Current Employee - Part Time Sales in Spokane, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at AutoZone part-time (More than 5 years)

    Pros

    Good job for working through college.

    Cons

    Short staffed most of the time.

    Advice to Management

    Hire more people.

  8. "Values-Based Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company that cares about people. Lives out its values and encourages employees to develop themselves and others. Lots of opportunities for career advancement as well. Opportunity to travel to different parts of the world.

    Cons

    Corporate politics. Slow decision-making and slow action.


  9. "Great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at AutoZone full-time

    Pros

    Real good job not hard

    Cons

    I can't remember any there


  10. "Loved it here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Pensacola, FL
    Current Employee - Sales Associate in Pensacola, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AutoZone full-time (More than 5 years)

    Pros

    Co-Workers, Benefits, Environment, Management, Work Ethics

    Cons

    Low Pay, Can't Get Overtime, Odd hours