AutoZone Reviews | Glassdoor

AutoZone Reviews

Updated September 22, 2017
1,955 reviews

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3.0
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AutoZone Chairman, President, and CEO Bill Rhodes III
Bill Rhodes III
934 Ratings

1,955 Employee Reviews

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Pros
  • You'll definitely learn a lot about cars (in 36 reviews)

  • Discount on parts and helping the public (in 32 reviews)

Cons
  • Upper management was sometimes a little bit more brutal (in 162 reviews)

  • Hours fluctuate if you're part time (in 109 reviews)

More Pros and Cons

  1. "Summer Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Memphis, TN
    Former Employee - Anonymous Employee in Memphis, TN
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at AutoZone (More than a year)

    Pros

    Great intern program that teaches you life skills like public speaking, or resume building.
    The pay is nice for the internship
    Nice building in downtown Memphis
    Laid back culture

    Cons

    The company ease of use on employee websites

    Advice to Management

    Invest in the younger people. The company could use some more innovation.


  2. "Costumer satisfaction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Costumer Service Representative in Reynoldsburg, OH
    Current Employee - Costumer Service Representative in Reynoldsburg, OH
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at AutoZone part-time (Less than a year)

    Pros

    Help people whit there needs

    Cons

    Need to step up

    Advice to Management

    Not good

  3. "CSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Phoenix, AZ
    Current Employee - Customer Service Representative in Phoenix, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at AutoZone part-time (More than a year)

    Pros

    Good job not great, part time employees don't get benefits. Moving up can be hard but it is possible. Pay is decent. You are going to work so prepare to get down and dirty.

    Cons

    Depends on store, customers can be difficult at times but all in all not terrible.

    We are not mechanics! (Customers tend to think so.)

     For the love of God if you're a guy and can't install your own wiper blade that's pretty pathetic.

    Advice to Management

    Take better care of your employees. At least offer time and a half for all employees on holidays. It's time away from our families, c'mon.


  4. "Great company to work for but doesn't pay very well"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Pensacola, FL
    Former Employee - Anonymous Employee in Pensacola, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at AutoZone full-time (More than a year)

    Pros

    Great work environment. Also get a small employee discount. The other store employees are always willing to help you out.

    Cons

    Retail business works every weekend and holiday, these stores only close on Thanksgiving and Christmas holidays. Sometimes you have to work outside in the rain installing wiper blades.

    Advice to Management

    Keep maintaining the great work environment


  5. "It was an ok place."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Ithaca, NY
    Former Employee - Anonymous Employee in Ithaca, NY
    Recommends
    No opinion of CEO

    I worked at AutoZone part-time (More than a year)

    Pros

    Employee Discount, Comfortable pace usually.

    Cons

    Hard to get a full time position


  6. "ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at AutoZone part-time

    Pros

    indoors, not much heavy lifting, flexible schedule

    Cons

    poorly managed, have to install batteries for free

    Advice to Management

    hire more people


  7. "Well."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at AutoZone part-time

    Pros

    Ability to learn about cars, car parts, the ins & outs of the mechanical aspects.

    Cons

    Being a part time employees, less than 25 hours...not enough money, judgemental managers & co-workers. Favoritism.

  8. "All around meh"

    StarStarStarStarStar
    Former Employee - Assistant Store Manager
    Former Employee - Assistant Store Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at AutoZone full-time (More than 3 years)

    Pros

    Industry average pay, decent benefits, good client relationships with the right team

    Cons

    Very much a boys club, training is not a priority, staffing is always an issue, far too much is expected from store management with minimal district/regional support

    Advice to Management

    Run now save yourself


  9. "Discount"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AutoZone part-time

    Pros

    Good 20% discount on plenty of items if you are into cars and you can learn a lot

    Cons

    There are really no cons


  10. "Good job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Parts Sales Manager in Conroe, TX
    Current Employee - Parts Sales Manager in Conroe, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at AutoZone full-time (More than a year)

    Pros

    Co-workers are great. Engaging. Fun

    Cons

    Some crazy customers,time management, commercial customers are hard to deal with sometimes

    Advice to Management

    Praise your employees. Keep a positive attitude. Get things done


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