AutoZone Reviews | Glassdoor

AutoZone Reviews

Updated January 22, 2018
2,081 reviews

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3.0
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AutoZone Chairman, President, and CEO Bill Rhodes III
Bill Rhodes III
991 Ratings

2,081 Employee Reviews

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Pros
  • You'll definitely learn a lot about cars (in 55 reviews)

  • The discount on parts is a good perk (in 32 reviews)

Cons
  • Upper management needs to follow through on a regular basis (in 166 reviews)

  • Hours fluctuate if you're part time (in 115 reviews)

More Pros and Cons

  1. "Best place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AutoZone part-time

    Pros

    Awesome place to work. Best

    Cons

    Nothing Bad to say about this company


  2. "Good company if you want stable work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Programmer Analyst in Memphis, TN
    Former Employee - Programmer Analyst in Memphis, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AutoZone full-time (More than a year)

    Pros

    Recession proof. Company did well during recession because people fixing old cars more during recession.

    Cons

    Bureaucratic process for software work.

    Advice to Management

    none.

  3. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at AutoZone part-time

    Pros

    Good coworkers and opportunities for advancement

    Cons

    Customers can be difficult to work with


  4. "Driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hub Driver in Green Bay, WI
    Former Employee - Hub Driver in Green Bay, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AutoZone (More than 8 years)

    Pros

    Customer is number one priority

    Cons

    The turn over rate is a little high

    Advice to Management

    Keep up the good work


  5. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Detroit, MI
    Current Employee - Store Manager in Detroit, MI
    Recommends
    Positive Outlook

    I have been working at AutoZone full-time (More than 5 years)

    Pros

    Good benefits, decent support, upward mobility and access to training materials. Vacation time increases as tenure does and paid holidays.

    Cons

    Fast paced, no room/time for training and coaching. Hiring process is tedious and involved the DM. Very little to no training around time management and performance management.

    Advice to Management

    Manage your time wisely to complete expected tasks. Know all cultural items like pledge and values and understand daily score carding.


  6. "Mit"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Growth with in the company

    Cons

    Accountability for policy and procedure by store management


  7. "Delivery Driver Hub"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at AutoZone part-time

    Pros

    The job is simple and straightforward. No extra responsibilities or requirements. Fast paced work environment.

    Cons

    Breaks are few and far between. Sometimes routes are gapped, requiring a driver to take multiple unpaid breaks in a day.

    Advice to Management

    Stop with the red shirt vs grey shirt crap. Pay employees a fair wage. Offer better training opportunities for non management

  8. Helpful (2)

    "I was encouraged to grow and move up in the company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in McMinnville, OR
    Former Employee - Store Manager in McMinnville, OR
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at AutoZone full-time (More than 10 years)

    Pros

    The pay and benefits are comparable to other large companies. And there is continual on the job training.

    Cons

    As a store manager you can work over 80 hours a week if you are poorly staffed or have sick employees. It can be very stressful.

    Advice to Management

    I would suggest a better support system for store managers so they don't get burned out in 2 years. Also they should receive compensation pay or overtime pay for hours worked over 50 hours.


  9. Helpful (1)

    "Parts Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Parts Sales Manager
    Current Employee - Parts Sales Manager

    I have been working at AutoZone full-time (More than a year)

    Pros

    Good coworkers, decent benefits, friendly atmosphere.

    Cons

    Horrible customers, horrible corporate structure, multiple false promises. Certain sales reports on paper matter more than actual profitability. Many stores that aren’t even in the black get praised for their numbers but the numbers are easily manipulated and easily disguise the lack of overall profitability.

    Advice to Management

    The company is extremely anti-union but makes little effort to ensure employee morale and keep employees from wanting such support.


  10. Helpful (1)

    "My, my! Where to begin!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Parts Sales Manager in Evansville, IN
    Former Employee - Parts Sales Manager in Evansville, IN
    Doesn't Recommend
    Neutral Outlook

    I worked at AutoZone full-time (Less than a year)

    Pros

    It is what I refer to as an "ALMOST" job. The other employees almost did their jobs, the point of sales system almost worked almost all the time. (Except when you needed it to.) Upon being hired I was almost trained...(guess they decided I'd catch on eventually) New store manager almost knew what he was doing........ Almost!

    Cons

    Bad attitude from employees are not addressed, along with non supportive SM for managers. Almost NO training was provided, the pay rate was not sufficient for the position/responsibilities. Upper management needs to follow through on a regular basis. Was initially told scheduling was flexible, only to learn it was, in fact, not.

    Advice to Management

    Please make sure all new hires are sent through Foundations training so they can be more effective in their roles. I reported to work on appointed day and was immediately put to work with little to no instruction from anyone. It helped that I'm intelligent and some of the regular customers were kind enough to guide me through some things, but it was difficult to say the least. And very frustrating. It did not instill the desire to continue my employment, for sure.


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