AutoZone Reviews

Updated Jun 18, 2021

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Found 3,663 of over 4K reviews

3.3
56%
Recommend to a Friend
64%
Approve of CEO
AutoZone Chairman, President, and CEO Bill Rhodes III
Bill Rhodes III
1,619 Ratings
Pros
  • "Flexible schedule room for advancement(in 97 reviews)

  • "You get 20% discount on parts and a good learning experience(in 92 reviews)

  • Cons
  • "Upper management can be robotic(in 232 reviews)

  • "Little benefits for part time workers(in 144 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of AutoZone and is not affected by filters.

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    1. 5.0
      Former Employee, more than 5 years

      AutoZone

      May 25, 2021 - Commercial Manager in Orlando, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They don’t lay you off. Steady work at a different pace depending on what store you apply for.

      Cons

      Poor initial training. They give too much work load to one person and expect them to train other people and do their job.

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    2. 4.0
      Current Employee, more than 10 years

      Still there, so take with grain of salt.

      May 15, 2021 - Store Manager in Cincinnati, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice 401k 3% full match 5%halfmatch, offers stock incentive program. Decent health benefits but still very expensive. Is good place to learn about specialty retail, can hone skills with good support.

      Cons

      First big thing is lack of general help, from either regional or store level, pay is not the above poverty wages overall, even with promotions the pay rarely scales for the amount of effort and time put in. No repeat no work life balance, this is retail and you are expected to work open to close 13-15 hour days seven days a week if needed. If Salary no over time, that sad due to reason before. POS system while the software is easy to use the hardware and set up is very outdated, this does depend on each store but major overhauls are needed to correct problems at store level.

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      1 person found this review helpful
    3. 2.0
      Current Employee

      No Pay and No Backup

      Jun 15, 2021 - Assistant Store Manager in Portland, OR
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Promotion in the company is fast and some people I have met have gone from entry level associates to store managers in only 2 years time.

      Cons

      Always incredibly understaffed, twice I was not paid had to fight with corporate to get my paycheck, and higher ups will not back you up when dealing with associates. You won't be doing a lot of managing just cashiering and if your lucky some of your overdue paperwork.

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    4. 4.0
      Current Employee

      Meh

      Jun 16, 2021 - Front Counter in Reading, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good work flexible hours fun

      Cons

      Too little pay to survive in today's world

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    5. 1.0
      Former Employee, more than 1 year

      The worst job I've ever had.

      May 24, 2021 - Parts Sales Manager in Magnolia, NJ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I can't think of a single one, except that there is a meager paycheck involved.

      Cons

      Very low pay for even an unskilled position, but this one requires extensive knowledge and responsibility. You have to buy your own uniforms, which they describe as a "dress code" so as to not have to supply them. You are responsible to not only be an expert on automotive systems and parts, but all of the retail crap they offer. You have to listen to clients continuously gripe about the quality of Duralast parts, how slow the service is due to understaffed locations, and how terrible and unqualified all of the non-management employees are. Tragically, these are all valid complaints. This position encompasses all of the responsibilities of a Store Manager except hiring, but without the title or pay. I was doing this work in 2019 for $15.25 and hour, in an area where that barely constitutes a starvation wage. One day I asked myself why that was, couldn't think of a good answer, and parted company,

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      2 people found this review helpful
    6. 3.0
      Former Employee, less than 1 year

      Awkward

      Jun 18, 2021 - Driver 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Quick hiring and a fun environment

      Cons

      I had to quit the job because I wasn’t getting put on the schedule right after I was hired. I had to go and get another job because money was tight.

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    7. 3.0
      Current Employee, more than 1 year

      1 year experience

      Jun 15, 2021 - Parts Sales Manager (PSM) 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great experiences and opportunities if you're young

      Cons

      Pay is either near or minimum wage, with a schedule that is all over. There is no commission unless you're a CSM or SM. Depending on who you work with, they can either lift you up, or shut you down just like that. Favoritism and politics are a thing.

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