AvalonBay Communities Interview Questions | Glassdoor

AvalonBay Communities Interview Questions

Interviews at AvalonBay Communities

113 Interview Reviews

Experience

Experience
69%
17%
14%

Getting an Interview

Getting an Interview
67%
9%
8%
7
6
3

Difficulty

2.7
Average

Difficulty

Hard
Average
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  1.  

    Community Assistant Interview

    Anonymous Interview Candidate in New York, NY
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at AvalonBay Communities (New York, NY) in July 2018.

    Interview

    2 different locations - both called first for a 5-10 minute introduction and to set up formal interview --> formal interview was over skype or on location with that location's manager --> follow up interview was with regional managers

    Interview Questions

    • Tell us a time a resident was being a challenging or a time when you had to deliver unpleasant information to a resident   Answer Question

  2.  

    Community Associate Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Average Interview

    Interview

    The interview process started out well enough, with the interviewer telling me that he would be back to me within four days to let me know if I was still being considered, or if they passed on me. Two weeks and several emails from me later, I've heard nothing. They talk a good game, but they practice the typical corporate B.S. I wonder if this type of avoidance is also done with their tenants. This type of behavior tends to be consistent across stakeholder groups.

    Interview Questions

    • None. Typical "tell me about yourself" interview.   1 Answer
  3.  

    Community Consultant Interview

    Anonymous Employee in Arlington, VA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. I interviewed at AvalonBay Communities (Arlington, VA) in September 2016.

    Interview

    They called to do phone screening, after which we scheduled an in-person interviewed. I interviewed with the Sales Manager and the General Manager and was hired on the spot. To be honest, I may be an outlier because I had read up on AvalonBay, loved what I read and was very excited for the opportunity.

    Interview Questions

    • How do you manage your time when you have a lot on your plate (paraphrasing)?   Answer Question
    • Why do you think you would be the best candidate?   Answer Question

  4.  

    Community Consultant Interview

    Anonymous Employee in Orange, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 2 weeks. I interviewed at AvalonBay Communities (Orange, CA) in November 2014.

    Interview

    Phone interview with recruiter, interviewed with a Community Manager at a sister community, then the Community Manager of the property at which I'd be employed, then the Assistant Manager, Community Manager and POD for the final

    Interview Questions


  5.  

    Community Consultant Interview

    Anonymous Employee in San Diego, CA
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at AvalonBay Communities (San Diego, CA) in March 2015.

    Interview

    I was called by and HR representative within a few days of applying. After a brief phone interview, I was contacted by the Community Supervisor from the community that was hiring. It was two calls before I was asked to do an interview in person. I was interviewed by the Community Supervisor and General Manager

    Interview Questions


  6.  

    Community Consultant Interview

    Anonymous Employee in San Francisco, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 2 weeks. I interviewed at AvalonBay Communities (San Francisco, CA) in February 2018.

    Interview

    I had a Phone interview after I applied online, then an in person interview, followed by another in person interview with manager. Then phone call with offer. Pretty straight forward process. Had typical background check and drug test before start date.

    Interview Questions


  7.  

    Community Consultant Interview

    Anonymous Employee in Arlington, VA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2+ months. I interviewed at AvalonBay Communities (Arlington, VA) in February 2016.

    Interview

    The process takes forever! It took 2 months for me to actually get hired. I applied in Dec. and started in mid Feb. I interviewed 3 times in total.
    1. Phone interview (not with a community manager)
    2. Panel interview at the corporate office there were 2 community managers present along with a Portfolio Director.
    3.Final was with the Sales and service Supervisor at the community in which I was being hired.

    Interview Questions

    • What was the hardest experience that I have had working in customer service?   Answer Question
  8.  

    Community Consultant Interview

    Anonymous Employee in Seattle, WA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at AvalonBay Communities (Seattle, WA) in September 2017.

    Interview

    2 interviews: One over the phone and one in-person or via Skype with 2 managers. Normal questions were asked. I was allowed to ask questions about the current team and property when done. I really felt that the manager I interviewed with cared and was genuine. They were even willing to do a Skype interview since I moved from out of state.

    Interview Questions

    • How would handle a customer service issue?   1 Answer

  9.  

    Community Consultant Interview

    Anonymous Interview Candidate in San Francisco, CA
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied in-person. The process took 2 weeks. I interviewed at AvalonBay Communities (San Francisco, CA) in February 2018.

    Interview

    I went to the Mission Bay location on Hiring Day. Talked to the general manager - ab. 15 minutes - who was very friendly and extremely helpful. Liked my resume and promised me to share it with the other locations in SF and she did. Got a call 6 days later to go in to another location for an interview the next day.

     The interview went well, but the manager had concerns because I have too much experience for an entry level role but zero industry-specific experience. He was also friendly, helpful and professional. Answered every question I asked - and I had a lot - so it lasted about an hour. He had 4-5 other candidates and promised that he would call the one he chooses the end of next week. I sent a thank you note / follow-up email a couple hour later, didn't get an answer. Also It wasn't me who got the call.

    Interview Questions

    • Tell me about a situation when you had to solve a problem as part of a team.   Answer Question
    • What is one of your weaknesses?   Answer Question
    • How would you handle an angry customer?   Answer Question
    • What would you do if a potential customer asked you a question but you didn't know the answer?   Answer Question
    • Have you ever found yourself facing an ethical dilemma?   Answer Question

  10.  

    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took a week. I interviewed at AvalonBay Communities in September 2010.

    Interview

    I submitted application with no contact. I followed up on application to find that position was filled but I was immediately offered an interview for another property and had a pretty immediate second interview with job offer.

    Interview Questions


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