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      Best Buy

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      Customer Service Representative II Interview

      Oct 6, 2012
      Anonymous employee
      Santa Maria, CA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Best Buy (Santa Maria, CA) in Mar 2008

      Interview

      Best Buy has you submit an application online. If you pass the the evaluation at the end of the application don't expect Best Buy to contact you. I had to call at least 5 times and ask multiple friends who work for Best Buy to talk to their managers. After I finally was contacted by Best Buy I was given a short over the phone interview asking about my experience and availability. Next I was asked to come in for a face-to-face interview. The interview consisted of a back to back interviews by a department supervisor and by a store manager. After my interview I was hired on the spot but I have heard of people being hired a week after their interview (especially seasonal employees.)

      Interview questions [1]

      Question 1

      They have you sell a product during the interview. Wasn't that difficult but definitely could be a stumbling block for some.
      Answer question

      Other Customer Service Representative II Interview Reviews for Best Buy

      Customer Service Representative II Interview

      Feb 13, 2015
      Anonymous employee
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at Best Buy

      Interview

      Hiring and interviewing process was fairly straight-forward. However, training took longer than expected. The people there ranged from being serious about their jobs to ignoring their responsibilities. I was there when customers blatantly stole items and nobody else noticed - therefore, nothing was done.

      Interview questions [1]

      Question 1

      Past experiences and what I intend to bring to the company.
      Answer question

      Customer Service Representative II Interview

      Jul 25, 2014
      Anonymous employee
      Accepted offer

      Application

      I interviewed at Best Buy

      Interview

      Sat in the back room and had a series of two interviews in store and one phone interview before I got the job. They asked me a lot of in depth questions. The questions were a mix of easy and hard. Just be confident and have a positive attitude and you'll do well!

      Interview questions [1]

      Question 1

      Nothing was really unexpected.
      Answer question

      Customer Service Representative II Interview

      Mar 29, 2014
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Best Buy

      Interview

      The first time I applied as an external candidate was almost a decade ago, but it hasn't changed much since then... So, what you should expect is to meet with a supervisor or manager after a back office associate calls to set up and interview. That sup or mgr will ask you a series of questions out of an interview guide. If that leader wants to hire you, they will pass you along for a final interview with the general manager (or another assistant manager if the gm is unavailable). Sometimes the wait for the final may take a day or two, but if you're hired after that you'll just need to take a drug test.

      Interview questions [1]

      Question 1

      The most difficult would probably just be some of the self awareness type questions you'll be asked. Think about all of your strengths and weaknesses prior to interviewing so you don't stumble over your words.
      Answer question

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