Block Customer Support Operations Analyst interview questions
based on 2 ratings - Updated May 22, 2015
Easyinterview difficulty
Very negativeinterview experience
How others got an interview
50%
Recruiter
Recruiter
50%
Applied online
Applied online
Interview search
2 interviews
Block interviews FAQs
Candidates applying for Customer Support Operations Analyst roles take an average of 14 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Block overall takes an average of 25 days.
Common stages of the interview process at Block as a Customer Support Operations Analyst according to 2 Glassdoor interviews include:
Phone interview: 100%
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I applied through a recruiter. The process took 2 weeks. I interviewed at Block in Feb 2015
Interview
I was contacted by a recruiter on LinkedIn about the position. After the initial HR interview went very well, a week later, they informed me they were changing the position to a Project Manager position. So essentially a complete waste of my time.
Interview questions [1]
Question 1
How does your current role prepare you for this one?
Recruiter was 7 minutes late for the phone screening. (1st red flag) During the course of the conversation, the recruiter sounded very unengaged and unenthusiastic throughout the entire time. At one point, there was a long 3-4 second pause after I answered one of the questions which I proceeded to ask if I may ask questions about the company itself. (2nd red flag) Overall, the interview cut short 16 min of the total expected time after I had asked everything I could do to prepare. (3rd red flag) I knew right away I was not going to proceed since it seemed that they already had a list of candidates to go through to the next round.
If that is truly the case, it is very unprofessional to give me a pity call and not respect my time that I prepared. Easily, they could have told me prior to my schedule that they've already moved on and it wouldn't have been a problem. A true blessing in disguise I didn't get through if this type of unprofessionalism is part of the company culture.