Boca Raton Resort & Club Interview Questions | Glassdoor

Boca Raton Resort & Club Interview Questions

Updated Nov 20, 2016
10 Interview Reviews

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  1.  

    Guest Service Agent Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 1 day. I interviewed at Boca Raton Resort & Club.

    Interview

    I was a friend referral. Interviewed with one of the 4 front desk managers along with a representative from a third party company that oversees the commission program (GREAT PROGRAM! Good money).
    Want to know how you are resolving issues, if and how you turn around complaints. What your is ability is in selling. Pretty easy interviews my opinion...Should be taken more serious. Although you may be just a front desk agent, this is the areas top resort. People should be wanting to really complete for this position. But in the time I employed, they hired people who should not be in customer service let alone guest services a luxury property. Just my opinion. I'm sure they have there reasons..

    Interview Questions

    • How do you feel about selling? Do you have any experience?   1 Answer
  2.  

    Coordinator Interview

    Anonymous Employee in Boca Raton, FL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at Boca Raton Resort & Club (Boca Raton, FL).

    Interview

    The interview process started on an early day at their job fair. It was very organized and easy to meet senior level hiring management team. They had refreshments and if you were selected to be hired on the spot you met with an HR specialist who gave me a welcome bag and sent me to the uniform room to get measured for my work uniform! Great, long day, but well worth it,

    Interview Questions

    • How did you overcome a difficult work situation?   1 Answer
  3.  

    Pool Boy Interview

    Anonymous Employee in Boca Raton, FL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 2 weeks. I interviewed at Boca Raton Resort & Club (Boca Raton, FL) in April 2014.

    Interview

    You will likely be asked questions about your teamwork skills, your interpersonal relations, your management style or your ability to work in a diverse environment. Review the job posting again and try to anticipate other likely areas of questioning, and prepare honest and concise answers that highlight relevant aspects of your work history and life experience. Remember that there may be questions you did not anticipate: when this happens, breathe and take a moment to think through your experiences to find the best answers.

    Interview Questions

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  5.  

    Valet Supervisor Interview

    Anonymous Employee in Boca Raton, FL
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied in-person. I interviewed at Boca Raton Resort & Club (Boca Raton, FL) in April 2014.

    Interview

    met with manager, asked me a few questions. Can you drive stick? are you able to work on christmas, easter, thanksgiving, new years, and every other holiday, without holiday pay, without overtime, and with hardly any breaks?

    Interview Questions

    Negotiation

    no negotitaiton

  6.  

    Bartender Interview

    Anonymous Interview Candidate in Boca Raton, FL
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Boca Raton Resort & Club (Boca Raton, FL) in November 2013.

    Interview

    Went to Career day and was surprised at how organized they were with such a large group
    coming in and out all day. Met with one Food and Beverage manager who did an initial screening. After that i went back and sat down and in about 5 minutes the Restaurant Manager came and got me for an interview with him. Very impressed.

    Interview Questions

    • All questions were straight forward. Nothing out of the ordinary   Answer Question
  7.  

    Restaurat Manager Interview

    Anonymous Employee in Boca Raton, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 3 weeks. I interviewed at Boca Raton Resort & Club (Boca Raton, FL) in January 2012.

    Interview

    It was a little long and drawn out but I was also from out of town. Everyone was very nice and they took care of multiple interviews in the same day so multiple trips were not necessary.

    Interview Questions

    • What makes me a good manager?   1 Answer

    Negotiation

    We negotiated the original offer and they came up $5k

  8.  

    HOUSEMAN Interview

    Anonymous Interview Candidate in Boca Raton, FL
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took a week. I interviewed at Boca Raton Resort & Club (Boca Raton, FL) in July 2011.

    Interview

    this interview was very good they make me laugh the very funny people they ask lot of question if the give the job if i have transportetion to come to work

    Interview Questions

    • they ask me if can do the job   1 Answer
  9.  

    Administrative Interview

    Anonymous Interview Candidate
    Declined Offer
    Average Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Boca Raton Resort & Club in June 2011.

    Interview

    Phone interview and then group interview.

    Interview Questions

    Reasons for Declining

    Not a good fit for me.

  10.  

    Bartender Interview

    Anonymous Employee in Boca Raton, FL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 days. I interviewed at Boca Raton Resort & Club (Boca Raton, FL) in October 2010.

    Interview

    Open mind and relaxing interview
    Comfortable ambiance to talk
    Great communication with the interviewer
    Methodical and detailing questions to answer
    Focus on what the job offer is
    If you prepare for this you got the job you win because the opportunity is there.

    Interview Questions

    • How you can treat an angry guest that his or her food was cold or not cook as he or she requested.   1 Answer
    • A guest called upset for he or she dropped some beverage on his or her clothes when he or she is grabbing out a glass of juice from the minibar refrigerator at his or her room. What is your answer to the guest.   Answer Question

    Negotiation

    Honesty, confidence, trustworthy, preparedness.

  11.  

    Meetings & Events Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 1 day. I interviewed at Boca Raton Resort & Club in May 2011.

    Interview

    Everyone that I met was very nice, but the experience as a whole was a bit underwhelming. The entrance to interview is not the main entrance, it is hidden on a back road that was hard to find at first. Then, I had to wait for a while before my interview. In the interview the HR rep kept taking phone calls and would stop to talk to people who came in and ask questions. I found it unprofessional. I wasn't informed beforehand that I would have to take a skills test that day and it took over an hour to do all the different tests they required. That wouldn't have been the worst part except for that the program didn't even work properly so my scores were inaccurate anyway. I found the whole experience unprofessional but the people were friendly.

    Interview Questions

    • What would you do if a teammate was not pulling their own weight?   Answer Question
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