Boca Raton Resort & Club Reviews | Glassdoor

Boca Raton Resort & Club Reviews

Updated June 22, 2017
62 reviews

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3.7
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John Tolbert
14 Ratings

62 Employee Reviews

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Pros
  • The resort is always thinking of not only the guests but also their team members (in 6 reviews)

  • Great benefits and location right on the coast (in 4 reviews)

Cons
  • As in any hotel long hours and weekends and holidays are the busiest so you normally have to work those, but it's to be expected (in 5 reviews)

  • Pay rate is lower than the standard (in 2 reviews)

More Pros and Cons

  1. "Best of South Florida"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Banquet Chef in Boca Raton, FL
    Current Employee - Banquet Chef in Boca Raton, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Boca Raton Resort & Club full-time (More than 5 years)

    Pros

    One of the best places to be in the hospitality industry. Great benefits and location right on the coast. During season there is plenty of work but is not for the faint of heart.

    Cons

    Out of season/summer time becomes slow with less hours available for employees.

    Advice to Management

    Add additional interviews for a more precise screening process.


  2. "Worst place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sarver in Boca Raton, FL
    Former Employee - Sarver in Boca Raton, FL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Boca Raton Resort & Club full-time (More than a year)

    Pros

    %50 on Hotels, other hotels are better, Lucca is the best but that is those are the only pro. For people who is wishing to get a job, your going to get get paid slave wages

    Cons

    Everyone in management will talk down at you and make you feel like a slave. They play favorite and let you know that you will not advance. You will not grow or develop any new skill that will help you for your future.

    Advice to Management

    Stop playing favorite and clean the facility for once

  3. "Boca Raton Resort & Club"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Service Agent in Boca Raton, FL
    Current Employee - Guest Service Agent in Boca Raton, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Boca Raton Resort & Club full-time (More than a year)

    Pros

    Benefits, Team Member Travel Rates, Promotion Opportunities, Recognition

    Cons

    Too insignificant to mention. Overall thoroughly enjoying my job

    Advice to Management

    Communication has improved 100% in the last year - keep it up, and keep communicating!


  4. "Hilton team for the win"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bellperson in Boca Raton, FL
    Current Employee - Bellperson in Boca Raton, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Boca Raton Resort & Club full-time (Less than a year)

    Pros

    The Boca raton beach club is an excellent place to work.

    Cons

    I love working at the Resort and don't have any negative items to express.


  5. "Amazing Place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director Front Office Operations in Boca Raton, FL
    Current Employee - Director Front Office Operations in Boca Raton, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Boca Raton Resort & Club full-time (More than 3 years)

    Pros

    I have worked for the Boca Resort for 4 years now and enjoy and look forward to coming into work each day. The entire team collaborates and works together to ensure we continually watch out for the person to our left and to our right and effectively have an extended family working together! Each day is unique, new and fun at the Resort and the leadership team from the top down shares an amazing support and value synchronicity for the common goals we have for the operation. If you have an opportunity to apply, you should definitely take the opportunity to attempt to join the team as we all share the vision of being able to love what you do and who you do it with each day!

    Cons

    I don't have any cons to express.


  6. "Boca Resort is the place to be!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lobby Concierge in Fort Lauderdale, FL
    Current Employee - Lobby Concierge in Fort Lauderdale, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Boca Raton Resort & Club full-time (More than 5 years)

    Pros

    I have been an employee at the Boca Raton Resort for seven years. It is truly a wonderful place of employment! I consider my fellow team members as my second family. I look forward to coming to work each day. Our managers encourage learning and growth. My favorite part of my job is meeting guests from around the world and creating memorable experiences. I highly recommend the Boca Resort as a place of employment!

    Cons

    There are no cons at the Boca Resort!


  7. "Outstanding work place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager On Duty in Boca Raton, FL
    Current Employee - Manager On Duty in Boca Raton, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Boca Raton Resort & Club full-time (More than 3 years)

    Pros

    Great opportunity for career growth. The resort believes in growth within and has outstanding mentor's to look up to.

    Cons

    Nothing is ever perfect but this resort does demand you to work at a high efficient pace.

    Advice to Management

    It's simple, LEAD by example.

  8. "assitance manger cafe"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Boca Raton, FL
    Former Employee - Assistant Manager in Boca Raton, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Boca Raton Resort & Club full-time (More than 8 years)

    Pros

    good working with employees.good working condition.

    Cons

    too many changing with mangerment.


  9. Helpful (2)

    "Demeaning middle/upper level management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Restaurant Employee in Boca Raton, FL
    Current Employee - Restaurant Employee in Boca Raton, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    They finially fixed the travel program, by far this is the only pro

    Cons

    I have heard this is the only website Hilton/HR looks at/cares about/so here you go. Full management turnover has brought this beautiful hotel to be run by unqualified managers who take a lower than average salary. They spend their time eating and drinking bottle water like it’s going out of style. My new boss always tells the staff how much more money the staff makes than him. We used to be given respect, and are ideas heard to help fix problems, and create new menu items. Not anymore. Even our chef who has been here forever is leaving because of the change in leadership. We get yelled at and I fell I don't have a voice anymore within the restaurant. It’s put up or shut up-these were not the values in place when I got hired a couple of years back. I know this place will never be the same, so I guess its time to look for something new. Too bad Boca, I’ve never called out or have I been late, but you guys dropped the ball on me.


  10. Helpful (6)

    "Valet Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Valet in Boca Raton, FL
    Former Employee - Valet in Boca Raton, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Boca Raton Resort & Club (More than a year)

    Pros

    Occasionally you get to see or drive a rare or incredibly nice car.

    Cons

    "The Shack", where the valet team is supposed to cram into, is filthy, holes and dirt spattered everywhere, large enough to fit 3-4 people comfortably, however 20 employees were required to fit in. No training, management is filled with drugged out, incompetent babies who enjoy passing blame on to others for their own mistakes. No overtime pay. No holiday pay-must work every holiday, no health insurance/401k.

    Advice to Management

    Brush your teeth, stop having relations with the females in the office, practice what you preach, build another shack, and go to rehab.


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