Boca Raton Resort & Club Reviews | Glassdoor

Boca Raton Resort & Club Reviews

Updated June 22, 2017
62 reviews

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3.7
StarStarStarStarStar
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John Tolbert
14 Ratings

62 Employee Reviews

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Pros
  • The resort is always thinking of not only the guests but also their team members (in 6 reviews)

  • Great benefits and location right on the coast (in 4 reviews)

Cons
  • As in any hotel long hours and weekends and holidays are the busiest so you normally have to work those, but it's to be expected (in 5 reviews)

  • Pay rate is lower than the standard (in 2 reviews)

More Pros and Cons

  1. "Great property"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Boca Raton Resort & Club full-time

    Pros

    Friendly, luxury, collaboritive environment, travel benefits

    Cons

    Not sure if I have any yet


  2. "Best of South Florida"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Banquet Chef in Boca Raton, FL
    Current Employee - Banquet Chef in Boca Raton, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Boca Raton Resort & Club full-time (More than 5 years)

    Pros

    One of the best places to be in the hospitality industry. Great benefits and location right on the coast. During season there is plenty of work but is not for the faint of heart.

    Cons

    Out of season/summer time becomes slow with less hours available for employees.

    Advice to Management

    Add additional interviews for a more precise screening process.

  3. "Long Time Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Boca Raton Resort & Club full-time (More than 10 years)

    Pros

    Deadwood is eliminated quickly, only the best work here. If you don't have what it takes don't bother.

    Cons

    Pay rate is lower than the standard. Decent health benefits.

    Advice to Management

    Listen and learn from Staff. Work smarter, not harder.


  4. "Worst place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sarver in Boca Raton, FL
    Former Employee - Sarver in Boca Raton, FL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Boca Raton Resort & Club full-time (More than a year)

    Pros

    %50 on Hotels, other hotels are better, Lucca is the best but that is those are the only pro. For people who is wishing to get a job, your going to get get paid slave wages

    Cons

    Everyone in management will talk down at you and make you feel like a slave. They play favorite and let you know that you will not advance. You will not grow or develop any new skill that will help you for your future.

    Advice to Management

    Stop playing favorite and clean the facility for once


  5. "Boca Raton Resort & Club"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Service Agent in Boca Raton, FL
    Current Employee - Guest Service Agent in Boca Raton, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Boca Raton Resort & Club full-time (More than a year)

    Pros

    Benefits, Team Member Travel Rates, Promotion Opportunities, Recognition

    Cons

    Too insignificant to mention. Overall thoroughly enjoying my job

    Advice to Management

    Communication has improved 100% in the last year - keep it up, and keep communicating!


  6. "Concierge"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Boca Raton Resort & Club full-time

    Pros

    The best reasons to work at the Boca Raton Resort is the people and the perks. Specifically my team, we work together and we manage our own selves to make a guest stay more fun and memorable. Everyone is very nice and friendly and it makes work fun to go to. As a concierge there's also many perks that we receive.

    Cons

    I haven't had any cons so far.


  7. "Hilton team for the win"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bellperson in Boca Raton, FL
    Current Employee - Bellperson in Boca Raton, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Boca Raton Resort & Club full-time (Less than a year)

    Pros

    The Boca raton beach club is an excellent place to work.

    Cons

    I love working at the Resort and don't have any negative items to express.

  8. "Bell Captain"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Boca Raton Resort & Club full-time

    Pros

    Great place to work. Fun atmosphere. Management is very positive and will assist you in obtaining your goals.

    Cons

    There is no downside at the Boca Resort.


  9. "Best Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Boca Raton Resort & Club full-time

    Pros

    Everyone is friendly, from upper management down to house keeping.
    Staff and management are very helpful

    Cons

    Hourly pay is too low

    Advice to Management

    please pay attention to staff, they are the reason guests always return.


  10. "Where I Want To Stay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Boca Raton Resort & Club full-time

    Pros

    The Boca Resort is a place where your opinion and suggestions matter. We strive for 5 star service every day. With such a large property there is always opportunity for growth.

    Cons

    With working in a luxury setting there are times where guests and members can be difficult but every interaction is a learning experience.

    Advice to Management

    Work on giving more recognition to the top performing employees.


Showing 62 of 62 reviews
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