I applied online. The process took 2 weeks. I interviewed at Booking.com in Jan 2018
Interview
The online application took about an hour. There were scenarios you had to sort through, a typing test, things like that. Then there was a phone interview portion a few days later which took around 20 minutes. Finally there was an in person grammar test, tour, and interview of the offices.
Interview questions [3]
Question 1
What are somethings about yourself you could improve on?
I applied online. I interviewed at Booking.com (Amsterdam) in Oct 2021
Interview
Easy including language test to ensure can speak with customers in chosen language. Interview stage is focused on working shifts and being flexible since they offer 24/7 customer service globally
I applied online. The process took 5 days. I interviewed at Booking.com
Interview
Very hasty, very basic. You are driven by the interviewer through the simulation of a customer's call.
Everything happened in around 4-5 days, through phone-screen interviews. I heard that some people were forced to go directly to the HQ were they applied.
You have the feeling that they basically hire everyone.
Interview questions [1]
Question 1
They asked to provide examples of problem solving in a previous customer care job.