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      Customer Service Representative (In Your Native Language) Interview

      Mar 9, 2016
      Anonymous Interview Candidate
      Berlin
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Booking.com (Berlin) in Apr 2015

      Interview

      I send my CV, and they just call me after a few days ask me a few simple questions after they ask me to come for an interview. In the interview we were around 6-7 people, there they explain a little bit about the company and later on we did a test which test your english level and another test which test your mother language. After everybody finish their test, they call us one by one and let us know if we did good in the test. Unfortunately I wasn't good enough ine the test and they just let me go afterward. I have to say that they were very nice and not stressful.

      Interview questions [1]

      Question 1

      Over the phone: Q: they can some case of a client which is not happy and I had to say how would I handle him.
      Answer question