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      Applications Manager - Underwriter Interview

      Feb 20, 2012
      Anonymous employee
      Chicago, IL
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Braintree (Chicago, IL) in Jan 2012

      Interview

      The interview process for the Braintree Payments position that I applied for was smooth and painless. After submitting my resume online I received an email the same day confirming that my resume had been received and that someone would be contacting me. The next day I received an email setting up an initial telephone interview. The telephone interview was used to gauge my past work experience and interest in the company. I was given an opportunity to ask whatever questions I had on the company and position. The first round of interviews was setup shortly after the telephone interview. I was given a Logic Test for which I was given 5 minutes to answer 50 questions. After completing the test I interviewed with two HR reps. The HR reps were very kind and open. We went over general interview questions (strengths, weaknesses, past experience, interest in the company, etc). I then met with two members of the Applications Team. They discussed the culture and work environment of the company and wanted to see how I would fit in. They also were interested in how I organize my daily tasks, previous customer interactions (email, phone, face), and general things I do for fun. The interviewers were very open with giving me their personal perspective of the company. I was notified of the company's interest in holding a second round of interviews for me the day after my first round. For my second round I met with three of the company's more senior employees. I was asked questions on my job at the time and to give examples of accomplishments, trials, and why I was looking to leave. They also wanted to see what I knew about the company and industry since it was so different from what I was currently doing. The team of interviewers made me feel comfortable and never like I had a spotlight on me. At the end of the interview I was given a chance to ask about the company's future and what management has set as short and long term goals. I was notified of the job offer within a few days of the second round interview. The interview process with Braintree was smoother than my previous employer. The HR team did a great job of following up and working around my schedule. I really appreciated how quickly they got back to me after each round. Some companies make you wait weeks and cause unnecessary stress but that was not the case here.

      Interview questions [1]

      Question 1

      Tell us about a time when you failed on something at work. How did you work through it and what did you learn from it?
      Answer question
      6