Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      British Airways

      Part of International Airlines Group

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: British Airways reviews | British Airways jobs | British Airways salaries | British Airways benefits
      British Airways interviewsBritish Airways Cabin Crew interviewsBritish Airways interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Cabin Crew Interview

      Jul 26, 2018
      Anonymous employee
      London, England
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 5 months. I interviewed at British Airways (London, England) in Jul 2018

      Interview

      I applied online and immediately received an invite to carry out an online assessment, it was a personality/numeracy and competency based test. It took a little while and some concentration, but it seemed relatively straight forward. The following day, I received an invite to an assessment day. This was back in February, and I was unable to attend straight away but I emailed the recruitment team who were really accommodating and kept my application on file and emailed me regularly with upcoming assessment dates. I was finally able to attend in July. What I liked about the assessment was that you got to see the company head office and meet numerous members of staff with first hand experience. You can also have a look around the terminal you could be flying from, it gives you a really good idea about the company and whether you could see yourself working there. Unlike some assessments I’ve attending for middle eastern airlines, who expect you to make a blind decision based on one PowerPoint alone, I could make a real informed decision. The day was long , quite a bit of waiting around so bring sandwiches and snacks - this certainly saved me. I live up north though , and had to be up at 3.3am to arrive on time. So by the time it hit the assessment at midday , I was VERY tired. I would advise staying overnight if you do live quite far , just so you can ensure a proper rest. The day began with declaring any tattoos and piercings, I have my ear lobes pieces and no tattoos so this literally took seconds to complete and confirm with a recruiter. There was also a reach test before it began, I’m 5’4 and was easily able to complete these barefoot. Take of your blazer jacket if you’re wearing one and just relax really, it’s very simple and you’re guided through each bit. The two exercises were a group one and a 1-1 role play. There’s a lot of advice here about how to behave during these tasks but I cannot really give the perfect advice for this , I just tried my best to make notes in the group task and to pay attention of the time and try to talk to everyone there. For the 1-1 there was some text we had to stand up and read before the actual role play began. For me , I didn’t really feel confident that this went well. I acknowledged where I thought I went wrong at the end and hopefully redeemed myself. The actual tasks did not take too long , but there was about 40 other candidates to get though so we had to wait again. I found the 1-1 really nerve wracking, second only to the moment they announced who was through to the second part of the assessment. About 15 of us were called and lead into a room, now I’ve read somewhere a few times that the room with sandwiches at the back means you’ve made it through. I looked at the back of the room and there was no sandwiches , but I was successful and went on through to the second stage. So I can dispel that myth right now (lol). So I was pretty much called immediately into my 2-1 interview. I did make some notes but I was told I was not allowed to used them , they were just a safety net really I did do a lot of preparation before hand. I would say that you’d need to think of really specific examples of the questions they ask , don’t be vague. Think about precise situations , they will push you and encourage you. It’s about 20 minutes here. Then we were to present all the documents that were requested to bring and off we went home. 11am the following morning I received my successful email. Over the moon. But I will say this , there’s no real way of understanding why some made it through and some didn’t. There is no feedback , you probably will make up your own mind about who will go through and who wouldn’t but don’t be so sure because you may be surprised. I looked at some of the candidates who I believed were really really strong but they did not make it through the day. Just focus of yourself and your own performance, basically. No matter what happens at your assessment it is an experience into interview processes themselves and a real insight into the company which will help make a really jnformed decision about whether you would even want to work for them in the first place. So it’s a learning curve either way.

      Interview questions [1]

      Question 1

      Why British airways ? Specific competency based questions, whether we understand the role / the training ect.
      1 Answer
      5

      Other Cabin Crew Interview Reviews for British Airways

      Cabin Crew Interview

      May 8, 2026
      Anonymous employee
      Heathrow, England
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at British Airways (Heathrow, England)

      Interview

      I applied on January for the cabin crew talent pool (Heathrow), received an email 4 months later to complete the online assessment, I'm now waiting for their response. The assessment was fairly easy, you just have to remember their company values.

      Cabin Crew Interview

      May 4, 2026
      Anonymous Interview Candidate
      Heathrow, England
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at British Airways (Heathrow, England)

      Interview

      Submit application on website, attach cv. Once accepted, complete the online assessment within 3 days of receiving the invite. (Maybe Psychometric style and situational judgment) British Airways do change the assessment types so bare in mind.

      Interview questions [1]

      Question 1

      Given random scenarios with a choice of most effective answer to select. The assessment has nothing to do with the job role or the actual airline.
      Answer question

      Cabin Crew Interview

      Apr 9, 2026
      Anonymous employee
      Heathrow, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at British Airways (Heathrow, England)

      Interview

      Starts with a group of about 25 people, then have to do a height and reach test accompanied by reading out a script to one of the interviewers to prove your english speech. Then have a group task with half the group to see how you interact with others. Then half the group are sent home and the other half go through to individual interviews.

      Top companies for "Compensation and Benefits" near you

      avatar
      Mercury Business Services
      3.8★Compensation & Benefits
      avatar
      Icelandair Group
      3.6★Compensation & Benefits
      avatar
      Platinum Air Cargo
      4.4★Compensation & Benefits