I applied online. I interviewed at British Airways (London, England) in Oct 2019
Interview
The interview includes 2 scenarios, maths test and interview. One scenario was about the cancellation and use the iPad to find out alternative flight and another scenario was about colleague unusual behaviour. There was 5 test in maths about weight, money and time zone. The interview was about knowing about the candidate. As long as you are prepared you will be fine. Big advantage if you have experience in the industry.
I interviewed at British Airways (Heathrow, England)
Interview
Pretty easy and straight forward , simple five questions regarding customer service, last more than fifteen minutes minutes , most of them are scenario questions refelecting on your pervious experience.
The process was smooth and fast. The HR were very supportive. They answered each and every doubt and made sure that the interview is aligned according to my convenience. The salary and timings and every other benefit is up to the mark.
Interview questions [1]
Question 1
Why do you want to join the organisation and what do you know about it.
I applied online. The process took 6 months. I interviewed at British Airways (Heathrow, England) in Aug 2023
Interview
I applied online. Completed a couple of online assessments. Then I waited 6 months for an interview. The interview was via teams and included a couple of scenarios to go through and provide your feed back.