Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      CVS Health

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: CVS Health reviews | CVS Health jobs | CVS Health salaries | CVS Health benefits | CVS Health conversations
      CVS Health interviewsCVS Health Customer Service Associate interviewsCVS Health interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Service Associate Interview

      Jun 19, 2015
      Anonymous employee
      Detroit, MI
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at CVS Health (Detroit, MI) in Mar 2013

      Interview

      The interview and hiring process was very predictable. The manager I interviewed with was so easy for me to read that I knew I had the job three days before he gave me the official news. I think that the actual hiring process was a little easier to do since a lot of it was done by computer.

      Interview questions [1]

      Question 1

      Do you see yourself at this company in five years or do you see yourself in another position?
      Answer question

      Other Customer Service Associate Interview Reviews for CVS Health

      Customer Service Associate Interview

      Mar 8, 2023
      Anonymous employee
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I interviewed at CVS Health

      Interview

      Went to the location, it was pretty crowded that day the main questions they asked was how would you handle certain situations dealing with frustrated customers. Also about your attendance and availability mostly guesting to see if you’re reliable

      Interview questions [1]

      Question 1

      How would you help a frustrated customer
      Answer question

      Customer Service Associate Interview

      May 19, 2021
      Anonymous Interview Candidate
      Royal Palm Beach, FL
      No offer
      Neutral experience
      Easy interview

      Application

      I applied online. I interviewed at CVS Health (Royal Palm Beach, FL) in May 2021

      Interview

      They called me a few days after I applied online to come in for an interview. Unfortunately, we only go one question in before the manager realized I would have to go back to college in the fall and apparently the hiring and training process takes to long, so she wouldn’t be able to take me.

      Interview questions [1]

      Question 1

      So, tell me about yourself
      Answer question

      Customer Service Associate Interview

      Dec 21, 2020
      Anonymous employee
      Houston, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at CVS Health (Houston, TX) in Mar 2020

      Interview

      Asked about experience. I didn’t have much, but I’m guessing they were urgently searching because I was hired on spot. Emailed that same day, accepted my salary, and have been there for almost a year.

      Interview questions [1]

      Question 1

      What experience do you have in retail?
      Answer question