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CWSI interview questions
based on 3 ratings - Updated Feb 19, 2026
Averageinterview difficulty
Very positiveinterview experience
How others got an interview
100%
Applied online
Applied online
Interview search
3 interviews
CWSI interviews FAQs
Glassdoor users rated their interview experience at CWSI as 100% positive with a difficulty rating score of 3 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Service Desk Analyst and rated their interviews as the hardest, whereas interviews for Service Desk Analyst and roles were rated as the easiest.
Lovely experience interviewing. Kept up to date throughout the process. Met various people who could really explain what their roles were and how it helped customers. I really enjoyed the process.
I applied online. I interviewed at CWSI (London, England) in Jan 2023
Interview
Really friendly process throughout. The company story is very exciting and everyone I met were very professional and friendly. I was kept up to date throughout the recruitment process. It was a phone screen, a video interview with 2 people including line manager and an onsite challenge where i got to meet the team I would be working with in person.
Interview questions [1]
Question 1
What does the term "customer obsession" mean to you?
I applied online. I interviewed at CWSI in Sep 2020
Interview
I was contacted by an agent in 3days after i apply for the Job.. then my CV was sent to CWSI.. It got selected and i was scheduled for Interview.
2 Rounds:
1. Phone Interview( 30 Mins)
2. In person at the office
Interview questions [1]
Question 1
The 1st round interview was mainly focused on scenario-based questions