The process took 1 week. I interviewed at Capital Group (Virginia Beach, VA) in Nov 2015
Interview
The process was relatively short --within a week or so. First, I was contacted via email from a recruiter. I was asked a couple questions surrounding my interest in the position and my background; I was then set up for an official phone interview the next day. The questions were more in-depth; mostly behavioral and situation questions. The interviewer then advised she'd refer me on to the next stage which was supposed to be via webcam the next day. Unfortunately, the interviewer was experiencing technical difficulties therefore it ended up being a second phone interview. The interviewer got my buy-in on the company culture and benefits (which are excellent btw) and explained the onboarding process and training and also what I would be doing-day-to-day.
Interview questions [1]
Question 1
- Describe a situation were you had to make a quick decision and didn't have a lot of background information.
I applied online. The process took 3 weeks. I interviewed at Capital Group (Irvine, CA) in Apr 2026
Interview
First was a Zoom interview w/ recruiter. If you move in then it's two in person interviews on the same day with different hiring managers. Standard STAR format questions. They give you a tour of the campus and offices to give you a sense of the working environment.
I applied online. I interviewed at Capital Group in Apr 2026
Interview
Recruiting screen. Invitation to interview came three business days after I applied. Pretty standard questions, the recruiter was nice and supportive. My only complaint was that they told me to reach out with questions and strongly implied I would be moving forward. After some time has passed I reached out with questions. Didn’t hear anything until I got an automated email telling me the position was filled.
Interview questions [1]
Question 1
Tell me about a difficult customer, how did you navigate the interaction and resolve the conflict?
They were quick to get back to me, I have my interview coming up so ill see how that goes! Hopefully I get an offer to work here:) it is quite a drive and wonder if it could be all remote as well