Capital Group Reviews | Glassdoor

Capital Group Reviews

Updated May 26, 2018
942 reviews

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3.6
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Capital Group President Philip de Toledo
Philip de Toledo
356 Ratings

942 Employee Reviews

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Pros
  • Excellent work life balance but little flexibility in work hours (in 108 reviews)

  • Great benefits and a great culture (in 144 reviews)

Cons
  • Misguided senior management focused on change for the sake of change; lower salaries than other companies; death by consensus; too many meetings (in 48 reviews)

  • Overtime can ravage your work/life balance - something management pays lip service to (in 20 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (7)

    "Few companies have such meaningful practiced corporate values, making it a great place for employees."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in Irvine, CA
    Former Employee - Senior Manager in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capital Group full-time (More than 3 years)

    Pros

    Progressive internal culture, Successful business results, Collaborative work environment, Thoughtful HR and Senior Management, Efficient Management structure and more than fair overall compensation

    Cons

    Upward career movement is slow, takes time to build a brand because of long tenured employees, generally few openings because of low attrition

    Advice to Management

    It’s an 86-year old firm that has successfully grown and succeeded through interesting times - stick to the impeccable values that have preserved the culture and step up the pace and competitive attitude to help the firm succeed in the ever-changing landscape of emerging competitors.


  2. "Awesome"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst
    Current Employee - Analyst
    Recommends

    I have been working at Capital Group full-time (Less than a year)

    Pros

    Smart people, innovative company with real long term focus.

    Cons

    Need to be a self starter

    Advice to Management

    Keep preserving the amazing culture

  3. "Capital Group - A Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capital Group full-time

    Pros

    Amazing benefits, strong emphasis on good leadership and management, collaboration (before it was popular), critical thinking skills are still important to make the right decision

    Cons

    Politics can get a bit much sometimes

    Advice to Management

    Keep reminding yourselves of the values and stick to them - you've done well - but stay the course! :)


  4. "Decent company, used to be better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Client Service Representative in Irvine, CA
    Current Employee - Senior Client Service Representative in Irvine, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Capital Group full-time (More than 5 years)

    Pros

    Great working environment. Nice facilities.

    Cons

    No room for growth. Company lacks any interest in associate development and growth.

    Decisions for promotions are not based off of merit and the process is completely arbitrary.

    Pay is not commensurate with work types. Two different employees can be performing the exact type of work have the same tenure and the disparity between their pay can be significant.

    No work life balance with this company.

    Advice to Management

    Be more open with your associates about the status of the business and the long range plans.


  5. "Good for long term, stable employment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Capital Group full-time

    Pros

    Work, life balance. Good for long term, stable employment

    Cons

    Not overly exciting. Management listens to employees, but changes take forever to take place.


  6. "Good place to work on your retirement savings"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend

    I worked at Capital Group full-time (More than 10 years)

    Pros

    A good place to work if you want to increase your retirement savings.

    Cons

    The culture isn't as good as it was 10 years ago. Very little advancement from within. Very political. Too much brown-nosing going on at all levels. It's a very "every man for himself" environment.

    Advice to Management

    Hire new management.


  7. Helpful (3)

    "North America Distribution"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - North American Distribution in Los Angeles, CA
    Current Employee - North American Distribution in Los Angeles, CA
    Neutral Outlook
    Approves of CEO

    I have been working at Capital Group full-time (More than a year)

    Pros

    Capital Values are well constructed and intended
    Attention is paid to employees' work-life balance

    Cons

    Gender gap of pay and especially promotion

    Advice to Management

    Establish transparent best practices for management (in line with Capital Values) and stick to them, ensure these are well understood and address deviations quickly. Particularly outside of the Investment Group.

    Devise effective incentives for employees (and especially managers) to adhere to the highest professional and ethical standards, and do this equally and evenly.

    Address bias in more meaningful ways.

  8. Helpful (1)

    "Dedicated company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Norfolk, VA
    Current Employee - Customer Service Representative in Norfolk, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital Group full-time (More than 10 years)

    Pros

    Great benefits - bonuses and retirement plan are unmatched in the industry. Excellent work life balance but little flexibility in work hours. In other words, you don't take work home but you are confined to a specific rigid schedule

    Cons

    rigid schedule and hard time getting vacation time.


  9. Helpful (1)

    "NOT a best place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Capital Group full-time

    Pros

    Capital contributes 15% of your salary to your retirement account, regardless of whether you contribute to your 401(k).

    Cons

    Many managers don't know what they're doing.

    Advice to Management

    Management and leadership classes should be mandatory and graded.


  10. Helpful (2)

    "It could be so good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Associate in Irvine, CA
    Current Employee - Customer Service Associate in Irvine, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Capital Group full-time (More than 5 years)

    Pros

    Retirement package, benefits, remainder of tenured associates

    Cons

    Poor and antiquated management, random daily overtime, inaccurate report associate valuation

    Advice to Management

    First, take a look at modern, successful companies management style, then appreciate the talent this company has. Stop evaluating performance with inaccurate reports. Treat associates as valued resources, not like children on probation. In a time of penny pinching and over working associates, management should completely turn a 180 and invest in its most valued associates. Stop forcing these tenured and smart people into roles they don't want to do in the name of business need. Stop ignoring associate scheduling issues with random mandatory overtime. Stop ignoring client needs and incorporate more one stop shop HR needs. Stop adding robotic managers who have no inspirational leadership skills. If dramatic changes we need are ignored, we are about to experience this 1.4 trillion dollar in assets company's " fall of the Roman Empire "


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