Capital Group Reviews | Glassdoor

Capital Group Reviews

Updated July 11, 2017
700 reviews

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3.9
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Capital Group President Philip de Toledo
Philip de Toledo
297 Ratings

700 Employee Reviews

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Pros
Cons
  • work is robotic and repetitive, senior management isn't all that great (in 37 reviews)

  • Overtime can ravage your work/life balance - something management pays lip service to (in 16 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (2)

    "Capital Group is a tremendous company that takes care of their people."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Information Analyst Senior in Carmel, IN
    Current Employee - Business Information Analyst Senior in Carmel, IN
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Capital Group full-time (More than 5 years)

    Pros

    High engagement with associates. Great benefits, particularly their retirement plan. People are generally easy to work with and the environment is not cutthroat like other places.

    Cons

    Sometimes getting things done can be slow due to the collaborative nature of the environment. All decisions are made in collaboration with others. I think this a strength, but things can take time.

    Advice to Management

    Keep it up


  2. "Reasonable, professional place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Positive Outlook
    Approves of CEO

    I have been working at Capital Group full-time (More than 3 years)

    Pros

    Cares about the associate experience
    Huge emphasis on collaboration, respect, and high expectations of professional behavior
    Excellent medical and retirement plan benefits

    Cons

    Headquarters in California means few opportunities for those outside of Los Angeles.
    Need to allow for more flexible work arrangements

    Advice to Management

    Offer more opportunities for remote projects, and cross-site teams for more diversity of thought, perspective.

  3. "Capital is changing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Los Angeles, CA
    Current Employee - Administrative Assistant in Los Angeles, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Capital Group full-time (More than 3 years)

    Pros

    Great retirement benefits, flexibility, vacation/sick package and not a stressful environment

    Cons

    No opportunity for much advancement or to learn about other roles. Often the administrative staff is stuck within their roles and not given the opportunity to develop. Administrative staff not eligible to work remote like most associates which could help with many of us who have families/long commutes. Development is probably the biggest con

    Advice to Management

    Provide more opportunities for development


  4. "Great company for good benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Quality Engineer in Irvine, CA
    Current Employee - Quality Engineer in Irvine, CA
    Approves of CEO

    I have been working at Capital Group full-time

    Pros

    Good set of people to work with and overall compensation package is comparable to market rate.

    Cons

    Career advancement is nearly nil

    Advice to Management

    Reward and promote individuals based on actual role responsibilities and their abilities to deliver results, not on show and tell with fancy Powerpoint slides. Leave the latter to conferences.


  5. "Great company to work of"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Norfolk, VA
    Current Employee - Anonymous Employee in Norfolk, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital Group full-time (More than 10 years)

    Pros

    Great benefits! Diversity is welcomed & appreciated.

    Cons

    Not much room to learn different business areas in Norfolk.


  6. Helpful (1)

    "Slow Moving, Lack of Advancement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Irvine, CA
    Current Employee - Anonymous Employee in Irvine, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Capital Group full-time (More than 3 years)

    Pros

    Pay and Benefits are good

    Cons

    It is a slow pace environment with lots of fluff and little ever gets done

    Advice to Management

    Cut out the Senior Managers all together, they are the biggest road block to innovation and progress. Lots of happy talk and no progress


  7. "Love it here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Customer Service Representative in San Antonio, TX
    Current Employee - Senior Customer Service Representative in San Antonio, TX
    Recommends
    Positive Outlook

    I have been working at Capital Group full-time (More than 3 years)

    Pros

    Salary, promoting, 401k, schedule, medical benefits, on-site cafeteria, on-site gym, parking garage, working with a team.

    Cons

    I can't think of any

    Advice to Management

    Keep doing what you're doing. I've had the pleasure of working for Captial Group for 3 years and plan to give many more til retirement.

  8. "Great management/horiblle medical benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Shareholder Service Representative in San Antonio, TX
    Current Employee - Senior Shareholder Service Representative in San Antonio, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Capital Group full-time (More than 3 years)

    Pros

    Management is great. The company thrives on feedback which is a great idea.

    Cons

    For a company that has over 1.6 trillion in assets, their medical benefits could be a lot better.

    Advice to Management

    Review medical out of pocket cost. Maybe give just a little less somewhere else to help with the medical premium.


  9. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant in Los Angeles, CA
    Current Employee - Assistant in Los Angeles, CA
    Recommends

    I have been working at Capital Group full-time (Less than a year)

    Pros

    Good benefits and good culture and environment

    Cons

    some disparity in flexibility for roles


  10. "Retirement Plan Support Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retirement Plan Support Associate in Irvine, CA
    Current Employee - Retirement Plan Support Associate in Irvine, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Capital Group full-time (More than 8 years)

    Pros

    Self manage daily work load.

    Cons

    Group often overlook even though it does a wide variety of tasks.


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