Capital Group Reviews | Glassdoor

Capital Group Reviews

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Found 1041 reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
61%
Recommend to a Friend
79%
Approve of CEO
Capital Group CEO Philip de Toledo
Philip de Toledo
404 Ratings
Pros
Cons
  • "The company emphasizes work life balance but it was not the case for me(in 25 reviews)

  • "Misguided senior management focused on change for the sake of change; lower salaries than other companies; death by consensus; too many meetings(in 51 reviews)

More Pros and Cons
  1. Anonymous

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Approves of CEO

    I have been working at Capital Group full-time

    Pros

    The hiring experience was AMAZING. Capital Group moves quickly!!! The employees are all kind and majority have been there for quite some time which says ALOT of the company... besides the competitive pay, (which is also a plus!!) They have sooo much community outreach programs as well as personal and professional development... I'm excited to be working here ..

    Cons

    The office looked a little bit dull. Finance is changing and alot of offices are becoming more chic and aesthetically pleasing so a pop of color would be Nice! Other than that it's pretty cool they grow their own plants and prepare the meals from them

    Advice to Management

    N/A

    Capital Group Response

    November 8, 2018Recruiter

    Thank you for your feedback! We are glad to hear that you had an amazing hiring experience and that you share in our love of community involvement and outreach. We are so happy to have you here!

  2. Helpful (2)

    Overall a great place to work

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Manager in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital Group full-time for more than 20 years

    Pros

    Talented associates who care about our company and their co-workers Great retirement benefits

    Cons

    Some areas less receptive to new processes or updated ideas

    Advice to Management

    Keep our core values front and center.

  3. Helpful (1)

    Great place to work

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - IT Manager in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital Group full-time for more than 4 years

    Pros

    Capital has a great culture, and you will be surrounded by nice and talented people. Capital is going through several transformations and I I get to work on cutting edge technologies and get to lead a great team. Great pay, great benefits.

    Cons

    Slow upward movement. 401k aka MRP takes 6 years to vest. Very old school middle management.

    Advice to Management

    Not much. Overall, it is a great company.

  4. Good company to work for

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Investment Team Assistant in Los Angeles, CA
    Recommends

    I worked at Capital Group for more than 2 years

    Pros

    The company has a very good reputation in the industry. Having the company name on your resume will count for a lot. Friendly people, collaborative across offices. Not the type of company that puts a lot of pressure on you - but they have high expectations so it is the type of place that works for you if you don't need to be managed but are good with self managing.

    Cons

    Not a lot of opportunities for growth/movement. You need to prove yourself for several years before being given opportunities for growth.

  5. Helpful (1)

    Wonderful place to work

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Core Operations Associate in Norfolk, VA
    Recommends
    Positive Outlook

    I have been working at Capital Group full-time for more than 20 years

    Pros

    Great Benefits, Good People, Opportunity for Career Advancement if you put in the effort.

    Cons

    I worked in Shareholder Services as well. Not as much work/life flexibility in that role due to time constraints of business needs.

  6. Helpful (13)

    Once upon a time...

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Analyst in Los Angeles, CA
    Negative Outlook
    No opinion of CEO

    I worked at Capital Group full-time for more than 20 years

    Pros

    Retirement benefits are great. If you start your career there, work at least 6 years, you could easily retire a multi-millionaire. (Unless the entire US economy goes away. But then you'll have other things to worry about.) 90% of the front-line people (the ones in "the trenches") are the best you'll ever work with. Investment group is amazing. Much less ego than in most investment companies. Investment results are...

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    Cons

    Once upon a time, there was a world-class buy-side investment house. They were the greatest company you never heard of. Billions (now trillions) in managed assets, their reputation in the industry for their quiet culture, long-term views, no org charts, and never having had a layoff in their (then) 70-year history. (((record scratch))) NOPE... Not any more. This ain't your father's Capgroup. While the investment...

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    Advice to Management

    TBH, all those "we really care about your input... contact us in HR" yadda yadda responses? Pah-leeze. They don't. They really don't. I mean, look at ALLLL the people whose advice is "Really LISTEN to these comments." Dear HR: If you don't listen to THESE comments, or the exit interviews, please don't patronize us by asking for MORE input that you will just stick in some SharePoint folder and forget about. Do you...

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    Capital Group Response

    February 8, 2019SVP

    Thank you for your candid feedback. We assure you, we read every Glassdoor review and want you to know that we listen to every bit of feedback across all channels. While reviews like yours are hard to read, they're important for us to hear - thanks again.

  7. Reliable Company

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Coordinator in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital Group full-time for more than 2 years

    Pros

    Reliable company that makes positive impacts for their investors and their families. CG genuinely cares for those that work for them. Great benefits. Beautiful work environment

    Cons

    Slow moving re: change. People rarely leave, so not a lot of room for quick upward mobility.

    Advice to Management

    Take a look at mid-level managers, while they are very intelligent, not all are fit to manage others.

    Capital Group Response

    February 8, 2019SVP

    Thanks for the feedback - so glad you're loving the benefits and work environment! We'll certainly pass along your feedback, thanks again.

  8. Excellent Company

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Technology in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capital Group full-time for more than 4 years

    Pros

    Capital Group is a wonderful company that focuses on treating its employees with respect and equality. Unlike many other firms in the asset management industry, Capital Group does its best to quash the typical egotistical jerk portfolio managers you see at other firms. Capital has a unique culture that encourages its employees to go the extra mile, time and time again.

    Cons

    Because of its focus on equality, Capital can sometimes take far longer than necessary to execute or even make a decision. This can sometimes lead to wasteful time spent waiting for decisions to be made. Capital also suffers from its locations, spread across most of southern California, creating a bit of a headache when your job requires you to be present at multiple sites.

    Advice to Management

    Try to maintain the existing culture that values employees. This has been fading in recent years.

  9. Great company that walks the talk

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital Group full-time

    Pros

    Decisions are driven by the ethos of doing the right thing - for clients as well as for associates Core values are not just words here Great physical work environment

    Cons

    Financial industry has gone through a lot of change, and so has Capital - that's never easy or comfortable.

  10. Helpful (21)

    Definitely room for improvement

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Capital Group full-time for more than 2 years

    Pros

    -Very generous Master Retirement Plan (if you're willing to stick out the 6 year vesting period) -Certain roles get paid overtime on top of salary -There are some really brilliant, friendly, and humble people working here who are great managers and happy to mentor others -Job security... once you're in there is very little chance of getting let go -Great health insurance and family leave options -Growing work-from-home...

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    Cons

    -'Stepford Wives'/Gaslighting culture -- a lot of glaring issues and controversial topics are swept under the rug, and constructive criticism is rarely taken well. It's also worth noting that many of these glowing Glassdoor reviews were posted by HR to boost the company's rating -Employee engagement declining rapidly -- turnover has been very high in the last few years. the most recent company survey indicated that...

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    Advice to Management

    Stop coddling the middle-managers who actively damage morale. Even if they've been with Capital for 20+ years, that does not mean that they are fit for management. If certain teams show patterns of extremely high turnover and dysfunction-- please take that seriously. You'd save a lot more money on recruitment/hiring too. Either stop hiring innovative people or actually start listening to their suggestions. It's a waste...

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    Capital Group Response

    January 15, 2019Vice President Talent Acquisition

    Thank you for taking the time to provide this detailed feedback. We read every Glassdoor review and appreciate hearing your perspective, especially the ways we can improve. Second, we’d love to sit down and understand more about the concerns you’ve outlined below. We’re actively working ...

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Found 1041 reviews