Capital Group Reviews | Glassdoor

Capital Group Reviews

Updated September 25, 2017
716 reviews

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3.9
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Capital Group President Philip de Toledo
Philip de Toledo
310 Ratings

716 Employee Reviews

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  1. Featured Review

    Helpful (2)

    "Culture and Opportunity to Shine in the DNA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Irvine, CA
    Current Employee - Senior Manager in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital Group full-time (More than 5 years)

    Pros

    Capital Group is a rare organization that practices what it preaches. If you are willing to put in the effort to improve yourself while delivering value to the organization , you will be recognized and rewarded. This is not hard to do. Be your true self, learn the ropes, stay true to the CG core values, and the career upsides are there!

    Cons

    Probably the one con is that limited number of internal openings if you are very specialized in your approach to work. If you are willing to learn and grow the upsides can be there. You have to manage your career first and foremost.


  2. "Economist & Vice President"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Economist in Los Angeles, CA
    Former Employee - Economist in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capital Group full-time (More than 10 years)

    Pros

    Collegiate, autonomous environment with excellent pay, benefits and other perks.

    Cons

    Large firm without a significant presence of women and minorities in senior positions.

    Advice to Management

    Be more open to the advancement of women and people of color.

  3. "Senior Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Irvine, CA
    Current Employee - Senior Manager in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital Group (More than 10 years)

    Pros

    Challenging work assignments to help stretch and grow your skills. Leadership team strives to be transparent with communication even when it's a hard message to hear. Overall a very professional organization with great people to work with at all levels.

    Cons

    In some areas, leadership rotates frequently requiring the associate to constantly change focus and develop understanding of new expectations which may not be consistent with you previous manager.


  4. Helpful (1)

    "HR Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital Group full-time

    Pros

    Capital Group has great benefits and fully vested in 6 years

    Cons

    Some cons of working with my group could be the micromanagement and not given the opportunity to voice your own opinion/input on projects, processes, etc. Also, the idea we're pushing D&I initiative, but it's not much diversity within the HR group - possibly start leading by example

    Advice to Management

    Connect with your associates more to learn of some of the struggles within the team.


  5. "Thoughtful, respectful, top-notch employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital Group full-time (More than 5 years)

    Pros

    - Great culture - very values driven, highly ethical/accountable, excellent charitable giving/community involvement programs
    - Genuine focus on development and improvement
    - Interesting and challenging work with high caliber colleagues
    - Baseline behavior here is thoughtful, respectful, and kind
    - Compensation, bonuses, benefits and retirement plans are well-crafted and generous, especially once you've been here for a few years

    Cons

    - Vertical job progression can be slow, and the path can seem ambiguous
    - Work and projects can progress slowly, often with over-collaboration
    - Environment is fairly "old school" corporate - limited flexible work arrangements


  6. "Human Resources Professional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Irvine, CA
    Current Employee - Anonymous Employee in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital Group full-time (More than 10 years)

    Pros

    - Highly ethical; fantastic company culture with leadership and management that truly cares and values associates.
    - Opportunities to work with incredibly talented individuals.
    - Interesting and challenging work with upward and lateral career opportunities.

    Cons

    - At times, over collaboration causes confusion and delays change/execution
    - Processes are overly complex/cumbersome
    - Governance is not clear at times

    Advice to Management

    - Continue to foster and support associate growth and development
    - To drive innovation, foster an environment that allows associates to take risks and fail fast to learn and grow.
    - Continue to drive standardization and simplified processes.
    - Provide more clarity around governance.

    Capital Group Response

    Sep 13, 2017 – Vice President Human Resources

    Thanks for taking the time to go on Glassdoor and for sharing your opinion of working at CG and in HR. We value your input and are so happy you find the environment, your colleagues and the work you... More


  7. "Generalist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Scottsdale, AZ
    Former Employee - Anonymous Employee in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capital Group full-time (More than 5 years)

    Pros

    - Benefits, bonuses, and development
    - Truly an environment of camaraderie and encouragement

    Cons

    - Acronyms and "CGC speak" could be alienating to new hires upon arrival
    - Politics!

  8. Helpful (3)

    "Environment has change since 2014"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Client Service Representative in Carmel, IN
    Former Employee - Senior Client Service Representative in Carmel, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Capital Group full-time (More than 3 years)

    Pros

    *Great benefits
    *Salary and bonuses competitive
    *Development time
    *Education for the finance industry

    Cons

    *Too many meetings and no accountability for management
    *Management/internship position few and far between, and only brown nose-er will get the position
    *Unfair metrics for associates who are used as resources to others
    *Management using associates to advance their development, not being transparent with associate's performance to appear they are "developing" their associates. In reality, the managers are in so many meetings and "busy" the associates fend for themselves.
    *Toxic environment where meeting associates are held to higher standard
    *Part time employers are treated like dirt, do not have paperwork to nail down agreements on salary, schedule, or position duties. Sr management/HR can change at anytime
    *Decreased training period, pushing higher metrics with less reinforcement
    -if you don't meet metrics, they WILL bully you out and purposely fail calls due to get you out

    Advice to Management

    Stop attempting to advance yourself to Senior Management using the achievements, ideas, observations of your associates. The "meetings" during peak times and leaving incompetent help in the TM office should stop immediately. Stop advancing robots into management, show some compassion for your employees again and maybe you wont be announcing retirements and people leaving every day.


  9. Helpful (7)

    "Senior Business Systems Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Systems Analyst in Irvine, CA
    Current Employee - Senior Business Systems Analyst in Irvine, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Capital Group full-time (More than 10 years)

    Pros

    Competitive compensation, out of office, and retirement benefits
    Respectful, intelligent, and capable colleagues
    Work/Life balance can be good if you carve time out for yourself

    Cons

    IT is overrun by vendor solutions and contract labor, particularly H1B visa recipients and offshoring
    Extremely limited advancement opportunities, recent trend is consolidation of middle management through attrition
    Senior management positions tend to be filled by outside hires, often from consulting firms like Accenture
    Constant pressure to do more with less resources and tighter deadlines
    Pressure to perform not aligned with incentives i.e. management pushing for more despite stagnating compensation and limited growth opportunties
    There is a clear trend of IT teams alienating and pushing out older employees in order to replace them with cheaper contract labor or new career hires
    Red tape as far as the eye can see

    Advice to Management

    Align incentives with desired outcomes. If you want more out of your employees then give them something to work towards in terms of career progression and increased compensation.
    Reduce reliance on contract labor which may be cheaper in the short term but ultimately produces lower quality solutions and alienates your top performing associates.
    If you're not going to promote from within and continue to hire senior management from outside you need to be ready for the continued degradation of CG culture and core values.
    Don't push for tighter deadlines while simultaneously piling on the red tape.


  10. Helpful (1)

    "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA

    I worked at Capital Group full-time (More than a year)

    Pros

    Friendly environment, lots of talented and caring people

    Cons

    No cons come to mind


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