I applied online. The process took 3 weeks. I interviewed at CarMax (Richmond, VA) in Feb 2024
Interview
The first portion of the initial application contains “customer service scenarios” with an accompanying quiz. Then there is a phone screen with your recruiter. Second round leads to a video screening is conducted followed up by a phone call and an offer.
I applied online. The process took 2 days. I interviewed at CarMax (Richmond, VA) in Feb 2022
Interview
I got a phone call days after I apply for the position. I have over a decade of experience in customer service. He told me the people they have hired didn't have little to no experience at all. The only reason I got the phone call was that I didn't put down a race. This company was so interested in me until they heard my voice. This company discriminate based of your color and I would never apply again
Interview questions [1]
Question 1
What are some reasons you choose to work at Carmax?
Are you able to work evenings and weekends?
Talk about your experience?
Was nothing to ride home about. Long online application with a lot of assessment questions so be prepared to spend a considerable amount of your hour answer questions that feel like they have two correct answers.
Interview questions [1]
Question 1
Did not get there just think the application itself was dense.