CarMax Reviews | Glassdoor

CarMax Reviews

Updated November 15, 2018
2,582 reviews

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3.5
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CarMax President & CEO Bill Nash
Bill Nash
496 Ratings

2,582 Employee Reviews

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Pros
Cons
  • "Micromanagement on managers as well as employers; no work life balance" (in 100 reviews)

  • "long hours, 7 day a week operation" (in 125 reviews)

More Pros and Cons

  1. Helpful (1)

    "Sales Consultant's take on Carmax"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CarMax full-time

    Pros

    Great honest culture. Great work life balance.

    Cons

    Work can become mundane often.


  2. "A great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Tulsa, OK
    Current Employee - Sales Consultant in Tulsa, OK
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CarMax full-time (Less than a year)

    Pros

    It is a great company with amazing benefits and the ability to move up.

    Cons

    A lot of micro managing.

  3. Helpful (1)

    "Great First Professional Position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Buyer Assistant in Gilbert, AZ
    Current Employee - Buyer Assistant in Gilbert, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at CarMax full-time (Less than a year)

    Pros

    Extremely welcoming and respectful atmosphere
    Comprehensive training

    Cons

    Efficiency changes to the standardization process seem to takes months to implement
    Technology hardware and software seems slightly dated
    Somewhat physically demanding in certain positions


  4. "Great Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Buena Park, CA
    Former Employee - Anonymous Employee in Buena Park, CA
    Recommends
    Positive Outlook

    I worked at CarMax full-time (More than a year)

    Pros

    Great hours, Great training, with great benefits

    Cons

    None that I can think of


  5. "Well run company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CarMax full-time

    Pros

    Free lunch, good management, good coworkers

    Cons

    commission only, can get slow in the winter

    Advice to Management

    keep doing what you're doing


  6. "Great Coworkers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Richmond, VA
    Current Employee - Software Developer in Richmond, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CarMax full-time (More than a year)

    Pros

    I am on an AWESOME product team.

    Cons

    Bureaucratic, the company sometimes ignores the principles of a Product Org.

    Advice to Management

    Allow us to be product teams, get away from that project/waterfall mindset!


  7. "Good Company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CarMax part-time

    Pros

    All ways room to move up and transfer

    Cons

    Long days in the office. Maybe overwhelming

  8. Helpful (1)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CarMax full-time

    Pros

    Great 401k benefits and opportunity to grow

    Cons

    Medical insurance is pricey.


  9. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    awesome people to work with

    Cons

    decision are made a little slower


  10. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CarMax full-time

    Pros

    Team is like family, ability to make a lot of money. Great staff, fast pace environment.

    Cons

    Sometimes you have to work late. Hard to get time off if you have no vacation time.


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