CarMax Reviews | Glassdoor

CarMax Reviews

Updated November 18, 2017
2,148 reviews

Filter

Filter

Full-timePart-time

3.5
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
CarMax President & CEO Bill Nash
Bill Nash
261 Ratings

2,148 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
More Pros and Cons

  1. Featured Review

    Helpful (44)

    "Wonderful work place! Great people, great environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Consultant/Customer Advisor in Gainesville, FL
    Current Employee - Service Consultant/Customer Advisor in Gainesville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CarMax full-time (More than 3 years)

    Pros

    CarMax really takes care of its associates. They are all about development and promoting from with-in. Great benefits!!! Everything you could ever want. From medical, dental, vision to anEAP program that includes grants for associates in need of financial help.

    Cons

    A lot is expected of you. You are expected to do your job and do it well. For some, little supervision is ideal, but some associates need to be watched more so there everyone is doing the same amount of work, as opposed to someone having to pick up the slack.


  2. "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Production Manager in Chicago, IL
    Former Employee - Technical Production Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CarMax full-time (More than 5 years)

    Pros

    CarMax is a truly honest company to work for with a legitimate desire to produce quality cars for their customers. They are also good about investing time into associates to develop them within roles or to help them get to the next level.

    Cons

    Mandatory corporate initiatives make their way down to the stores and they sometimes make you wonder if they even understand what occurs in stores on a daily basis. The absolute worst of these initiatives is the MTI (managing to the individual) program... when needed, it is highly effective, but they’ve mandated that all managers keep two associates at any given time on what is essentially performance management without the HR approvals. Well, when you manage small teams, consisting of less than ten people, that’s a little excessive. The associates feel that it is micromanaging, and I have to agree because at some point everyone on your team will have made it through the MTI plans, and then you must find the most minuscule opportunities to micromanage them on just to appease corporate’s demands.

    Advice to Management

    Consider the workloads your managers have before you decide to make additional work for them. Also, take into consideration how some of these initiatives are perceived by associates and managers.

  3. "Buyer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CarMax full-time

    Pros

    Outstanding company to work for amazing pay and great benefits

    Cons

    No cons for this job


  4. "Great place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Purchasing Manager in Houston, TX
    Former Employee - Purchasing Manager in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CarMax full-time (More than 10 years)

    Pros

    Great People and great environment.

    Cons

    the hours are long at times

    Advice to Management

    n/a


  5. "Sales Consultant (President's Club)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Lithia Springs, GA
    Former Employee - Sales Consultant in Lithia Springs, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CarMax full-time (More than a year)

    Pros

    Great Opportunity for entry level sales and a great way to develop oneself and learn about the car industry

    Cons

    Can't think of any. This was my favorite job throughout my entire work experience of 10 years.

    Advice to Management

    -You all are doing a great job! I loved working at Carmax


  6. "carmax"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    nice place and nice people

    Cons

    hours are not flexible and no holiday pay


  7. "Great Part Time Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Indianapolis, IN
    Current Employee - Sales Consultant in Indianapolis, IN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at CarMax (More than a year)

    Pros

    Good Pay
    Earn as much as you want
    Pick what hours you can work

    Cons

    sometimes get stuck at work late

  8. "CarMax Auto Finance Strategy Analyst Group"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Strategy Analyst in Kennesaw, GA
    Current Employee - Senior Strategy Analyst in Kennesaw, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CarMax full-time (More than a year)

    Pros

    Challenging work, Great people, Young co-workers, Excellent benefits, Above average pay, Amazing work-life balance, Growing company

    Cons

    Interviews are tough, they want to make sure you can handle the job. No real cons.


  9. Helpful (2)

    "Pretty good place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Naperville, IL
    Former Employee - Sales Consultant in Naperville, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at CarMax full-time (More than a year)

    Pros

    Company treated you good and made you feel valued. Gave you lots of resources.

    Cons

    The obvious commission. Had to pay for your own uniforms. Had to attend mandatory training for free.

    Advice to Management

    Pay for the training and give a couple uniform shirts when you start.


  10. "Great place to learn leadership skills."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Carmax Sales Manager in Austin, TX
    Former Employee - Carmax Sales Manager in Austin, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at CarMax full-time (More than 5 years)

    Pros

    Many benefits, tuition reimbursement, health, dental, great 401k, stock purchase program. Great training, many stores nation wide. Can transfer were you need to

    Cons

    Hard to move past first level management, promoted with in the company not as strong as I feel it should be.

    Advice to Management

    OMS for large stores is counter productive. This company needs to revisit and restructure OMS for the top ten to twenty larger stores.


Showing 2,148 of 2,161 reviews
Reset Filters