CarMax Reviews | Glassdoor

CarMax Reviews

Updated April 28, 2017
1,876 reviews

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Full-time Part-time

3.5
Star Star Star Star Star
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Approve of CEO
CarMax President & CEO Bill Nash
Bill Nash
117 Ratings

1,876 Employee Reviews

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Pros
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  1. "I worked at Carmax for five years"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Virginia Beach, VA
    Former Employee - Sales Consultant in Virginia Beach, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CarMax (More than 5 years)

    Pros

    Lots of training and advancement available. A great entry level sales job.

    Cons

    Retail hours and pay can fluctuate.


  2. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Orlando, FL
    Current Employee - Sales Consultant in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CarMax full-time (Less than a year)

    Pros

    Great company to work with

    Cons

    Slow periods during the year


  3. "Buyers Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Automotive Detailer in Kenosha, WI
    Former Employee - Automotive Detailer in Kenosha, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CarMax full-time (More than 3 years)

    Pros

    Great environment. Loved cars and people and the job was phenomenal. Cares about it's workers. Plenty of overtime if wanted and great pay. Plenty of locations if needed to relocate

    Cons

    Must have patience. Not all managers will see things your way but jobs and opportunities make it well worth it

    Advice to Management

    Be more open to accepting all different kinds and types of people personally


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  5. "Great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Richmond, VA
    Former Employee - Anonymous Employee in Richmond, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CarMax full-time (More than a year)

    Pros

    Strong emphasis on team spirit. Very positive work environment. Fun and exciting quarterly meetings to get employees pumped up. Amazing location with a gym, cafeteria and walking trails.

    Cons

    Too much work and not enough people.


  6. "Exceptional Company!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Location General Manager in Southington, CT
    Current Employee - Location General Manager in Southington, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CarMax full-time (More than a year)

    Pros

    The culture is incredible! The growth potential is unlimited and the associate development is exceptional!

    Cons

    None come to mind.

    Advice to Management

    Be receptive to feedback. Regardless of how much experience you may have you must demonstrate humility to help gain buy in from your peers and direct reports.


  7. "Business Office Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Office Associate in Oklahoma City, OK
    Current Employee - Business Office Associate in Oklahoma City, OK
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at CarMax part-time (More than a year)

    Pros

    Higher than average starting pay
    Great senior management team

    Cons

    No work-life balance
    Little room for advancement
    High turnover at Oklahoma locations


  8. Helpful (1)

    "Business Office Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Office Associate in San Jose, CA
    Former Employee - Business Office Associate in San Jose, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at CarMax full-time (Less than a year)

    Pros

    -Great environment
    -They focus a lot on training correctly
    -Open door policy
    -Benefits/Family Discounts
    -Chances for growth or move around

    Cons

    -Underpaid
    -Have to be flexible for weekends
    -Late nights due to late deals (Staying until 11pm)
    -Points for calling in sick even you have sick hours

    Advice to Management

    Focus more on performance rather than making absurd exceptions to hit budget because of higher risks for unfunded contracts.

    Have a security guard around parking lot for late employees.


  9. "Transport cars"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Automotive Technician in Dallas, TX
    Current Employee - Automotive Technician in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The benefits are good and the company really cares about their employees also the pay is very comfortable and the managers work with you

    Cons

    The hours are long also the employees want to be there there are not many complaints that you can have about Carnac

    Advice to Management

    keep up the great work


  10. "great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Sales Consultant in White Marsh, MD
    Current Employee - Sales Consultant in White Marsh, MD
    Recommends
    Positive Outlook

    I have been working at CarMax (Less than a year)

    Pros

    great company to work for, really value their employees. easy job, easy money.

    Cons

    benefits are expensive and don't have great coverage


  11. "Detailer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Detailer in Norcross, GA
    Current Employee - Detailer in Norcross, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at CarMax full-time (More than a year)

    Pros

    Best thing about working at carmax is the exceptional team meetings. Great location for outstand production being met.

    Cons

    The communication between all of the departments.

    Advice to Management

    More round table meetings


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