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CarMax Reviews

Updated February 16, 2018
2,261 reviews

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3.5
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CarMax President & CEO Bill Nash
Bill Nash
313 Ratings

2,261 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. Featured Review

    Helpful (66)

    "Wonderful work place! Great people, great environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Consultant/Customer Advisor in Gainesville, FL
    Current Employee - Service Consultant/Customer Advisor in Gainesville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CarMax full-time (More than 3 years)

    Pros

    CarMax really takes care of its associates. They are all about development and promoting from with-in. Great benefits!!! Everything you could ever want. From medical, dental, vision to anEAP program that includes grants for associates in need of financial help.

    Cons

    A lot is expected of you. You are expected to do your job and do it well. For some, little supervision is ideal, but some associates need to be watched more so there everyone is doing the same amount of work, as opposed to someone having to pick up the slack.


  2. "Lead Inventory"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inventory Lead in Laurel, MD
    Current Employee - Inventory Lead in Laurel, MD
    Recommends
    Positive Outlook

    I have been working at CarMax full-time (More than 10 years)

    Pros

    Get the job done, a team player.

    Cons

    Do not entertain uncleanliness.

    Advice to Management

    Stick to the daily goals.

  3. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Buyer Assistant in Doral, FL
    Former Employee - Buyer Assistant in Doral, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at CarMax part-time (More than 8 years)

    Pros

    Professional environment, Excellent 401k, Good management in purchasing department.

    Cons

    Bad Weather, extreme PC culture.


  4. "Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Chattanooga, TN
    Current Employee - Sales Consultant in Chattanooga, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CarMax full-time (More than a year)

    Pros

    Great atmosphere, great management, and outstanding employees

    Cons

    Tried of working on straight commission

    Advice to Management

    improve compensation plan


  5. "Operations Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Atlanta, GA
    Current Employee - Operations Manager in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CarMax full-time (More than 10 years)

    Pros

    Associate Engagement, Company culture, Process driven company.

    Cons

    Inability for management to make individual decisions.

    Advice to Management

    Better support to HR staff.


  6. "Great Place To Work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Reconditioning Associate II in Jacksonville, FL
    Current Employee - Reconditioning Associate II in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CarMax full-time (More than a year)

    Pros

    Great benefits and a flexible work schedule.

    Cons

    When sales are slow hours get cut.


  7. "Great company with great values"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Milwaukee, WI
    Former Employee - Sales Consultant in Milwaukee, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CarMax full-time (More than a year)

    Pros

    Great company to work for and who care about their employees and their customers

    Cons

    Sometimes hours can be long

    Advice to Management

    Keep up the good work!

  8. "Exceptonal"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager
    Current Employee - Sales Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CarMax full-time (More than 5 years)

    Pros

    Associates always come first at CarMax. From your immediate manager to the CEO, you will experience a high level of respect for your abilities and opinions. Hard work is appreciated, and there are endless advancement opportunities.

    Cons

    Work/Life balance is important to this company, but commissioned associates and management will work long days if they do not set some boundaries. It's up to the individual to find the balance.


  9. "Senior Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Kennesaw, GA
    Former Employee - Sales Consultant in Kennesaw, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at CarMax full-time (More than 10 years)

    Pros

    Good perks and benefits. Great 401k and stock purchase program. Can be a fun place to work. Enjoyed working with customers and other team-members.

    Cons

    Red tape preventing sales and purchases. Micro-managed by managers with no clue or desire to drive sales. Company top-heavy.

    Advice to Management

    Be helpful towards associates and customers. This should improve engagement and drive better compass scores.


  10. "Reconditioning Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CarMax full-time

    Pros

    Work is not very difficult

    Cons

    Management can be very unfair and inconsiderate at times. And I have heard this at multiple locations


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