CarMax Reviews | Glassdoor

CarMax Reviews

Updated May 21, 2018
2,358 reviews

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3.5
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CarMax President & CEO Bill Nash
Bill Nash
365 Ratings

2,358 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. Featured Review

    Helpful (87)

    "Wonderful work place! Great people, great environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Consultant/Customer Advisor in Gainesville, FL
    Current Employee - Service Consultant/Customer Advisor in Gainesville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CarMax full-time (More than 3 years)

    Pros

    CarMax really takes care of its associates. They are all about development and promoting from with-in. Great benefits!!! Everything you could ever want. From medical, dental, vision to anEAP program that includes grants for associates in need of financial help.

    Cons

    A lot is expected of you. You are expected to do your job and do it well. For some, little supervision is ideal, but some associates need to be watched more so there everyone is doing the same amount of work, as opposed to someone having to pick up the slack.


  2. "Sales consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at CarMax full-time

    Pros

    They provided good training and three day weekend every 6 weeks.

    Cons

    Micro managing wasnt good for making employees succeed.

  3. "REVIEW"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Columbus, GA
    Current Employee - Sales in Columbus, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CarMax (More than 3 years)

    Pros

    Good benefits for full time employees.

    Cons

    Commission only is hard with a family


  4. "great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Buyer
    Current Employee - Buyer
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CarMax (More than 5 years)

    Pros

    great culture
    high integrity
    associate development is a priority

    Cons

    retail hours
    so corporate its all most too much sometimes


  5. "Sales Consultant experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Richmond, VA
    Current Employee - Anonymous Employee in Richmond, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at CarMax full-time (Less than a year)

    Pros

    -no previous sales experience needed
    -income determined by you
    -great people

    Cons

    -no true days off
    -some shoppers are difficult to deal with
    -rejection


  6. "Good experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Houston, TX
    Former Employee - Sales Consultant in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CarMax full-time (Less than a year)

    Pros

    Sales experience , co workers, training

    Cons

    inconsistent income, work life balance


  7. "Easy place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in Richmond, VA
    Former Employee - Software Developer in Richmond, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CarMax (More than a year)

    Pros

    Everyone here is nice and is bought into the culture they set up. It is a great place to try and learn new technologies in a collaborative space.

    Cons

    There was a lack of direction in the company that was confusing. It was hard to tell when things would change and if you had any say in it.

    Advice to Management

    Be more transparent and focus on promoting not just a culture but the individuals as well.

  8. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CarMax full-time

    Pros

    pay, schedule, environment

    Cons

    management, sales, benefits, clothes

    Advice to Management

    none


  9. "Very protective of employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SERVICE ADVISOR in Madison, TN
    Former Employee - SERVICE ADVISOR in Madison, TN
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at CarMax full-time (More than 3 years)

    Pros

    Great benefits. Excellent perks for seasoned associates.

    Cons

    Attendance on a pointe system. Production dept ran like assembly lines

    Advice to Management

    Be more available to lowly associates that need your leadership


  10. "great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Parts in Oxnard, CA
    Former Employee - Parts in Oxnard, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CarMax full-time (More than a year)

    Pros

    fun work environment. Simple job to do. Great Coworkers make the job

    Cons

    None, job is very good


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