I applied online. The process took 1 day. I interviewed at CarMax (Columbia, SC) in Jul 2023
Interview
The interview process was no longer than an hour & a half. I got the job on the spot. They asked questions tailored to issues resolution and how I would handle irate customers.
Interview questions [1]
Question 1
How would you deal with a customer if they weren’t able to get a ahold of service? How will you diffuse the situation to make it into an iconic experience?