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      Carter's

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      Customer Service Representative Interview

      Jan 6, 2025
      Anonymous Interview Candidate
      Declined offer
      Negative experience

      Other Customer Service Representative Interview Reviews for Carter's

      Customer Service Representative Interview

      Dec 27, 2020
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      Easy interview

      Application

      I applied online. I interviewed at Carter's in Oct 2024

      Interview

      They were desperate to hire. Manager gave micromanaging vibes. Not my fave to say the least. Scheduling was bad and work mostly weekends. There is no flexibility even for part time

      Interview questions [1]

      Question 1

      If I was comfortable selling
      Answer question

      I applied online. I interviewed at Carter's

      Interview

      In-person interview. All the basic questions such as tell us about yourself. How have you handled difficult situations previously. Strengths and weaknesses along with in detail roles about previous roles on resume

      Interview questions [1]

      Question 1

      Tell us about yourself. Questions based on your resume and asked about previous roles
      Answer question

      Customer Service Representative Interview

      Feb 8, 2017
      Anonymous employee
      Windsor, ON
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 days. I interviewed at Carter's (Windsor, ON) in Oct 2016

      Interview

      2 day process, interviewed by both assistant managers. Goes through resume and a scenario booklet to see how you would benefit the company. First day is relatively easy with just going over your resume and seeing if you are being truthful regarding your experience. If they like your answers they will immediately ask for a second interview at your convenience. This one is slightly harder as they have a designated scenario booklet and read different scenarios to you to see how you would respond in those situations. Some questions were difficult, ask for clarification if you don't understand. they rate your answers on "strength of response". Three different columns they fill in : situation, your reaction, the outcome. Stay confident and show you know what you are talking about

      Interview questions [1]

      Question 1

      Scenario question: describe a situation in which you had to emerge as a leader
      1 Answer