Carter's Reviews | Glassdoor

Carter's Reviews

Updated May 22, 2017
609 reviews

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Full-time Part-time

3.3
Star Star Star Star Star
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Carter's CEO Mike Casey
Mike Casey
225 Ratings

609 Employee Reviews

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Pros
  • The company is huge on work life balance which is really awesome when it comes to retail management (in 25 reviews)

  • employee discount is nice, management is great (in 29 reviews)

Cons
  • Work life balance is a challenge (in 21 reviews)

  • Upper management doesn't know how to communicate effectively (in 29 reviews)

More Pros and Cons

  1. "loved it there"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Cary, NC
    Former Employee - Sales Associate in Cary, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Carter's part-time (Less than a year)

    Pros

    great managers and co-workers, great first retail job

    Cons

    low pay (this was also my first retail job)

    Advice to Management

    the managers at my location were great!


  2. "good starter job"

    Star Star Star Star Star
    Current Employee - Sales Associate in Sandestin, FL
    Current Employee - Sales Associate in Sandestin, FL

    I have been working at Carter's part-time (More than a year)

    Pros

    Good work environment for inexperienced retail workers

    Cons

    Scheduling can be an issue and is not steady hours.

    Advice to Management

    Better scheduling.


  3. "Assistant store manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Atlanta, GA
    Former Employee - Assistant Store Manager in Atlanta, GA
    Doesn't Recommend
    No opinion of CEO

    I worked at Carter's (Less than a year)

    Pros

    - good employees
    - decent amount of hours given to run the store

    Cons

    - higher management was never around
    - was not fully trained on certain procedures
    - manager created drama with in the store


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  5. "Asst Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Ontario, CA
    Former Employee - Assistant Manager in Ontario, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Carter's full-time (More than 5 years)

    Pros

    Love the atmosphere. Great company to work for.

    Cons

    Nothing bad to say about the company

    Advice to Management

    Keep up the good work


  6. "Decent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Supervisor in Baton Rouge, LA
    Current Employee - Part Time Supervisor in Baton Rouge, LA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Carter's part-time (More than a year)

    Pros

    Good pay
    Working with children
    Discount on everything, including clearance

    Cons

    Hours are very come and go
    The amount of thieves
    Upper management doesn't know how to communicate effectively

    Advice to Management

    Listen to suggestions from your employees, a lot of the regular sales associates have good ideas. Treat the staff that works hard and shows up for their shifts accordingly


  7. "Same job/Not the Same pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX
    Recommends

    I have been working at Carter's part-time

    Pros

    When it comes to money the only thing good about working for Carters/Oshkosh is the 25% discount you get. Included on sales, doorbusters and clearance

    Cons

    Your pay rate is different depending on which store you work. I have been with the company for years and make a lot less then newly hired employees in other stores doing the same job. It's not fair and corporate knows it. I work just has hard as they do. Maybe even harder in some cases.

    Advice to Management

    Make your employees feel appreciated. Pay them fairly for the job they do. And when it comes to corporate show them you care enough to go to bat for them. Remember without them your store would fall apart. Be the hero to your employees!


  8. "Stepping Stone."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in New York, NY
    Former Employee - Assistant Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Carter's full-time (Less than a year)

    Pros

    Employee discount, opportunity for personal growth

    Cons

    Petty company culture, management is out for each other, glass ceiling in movement.

    Advice to Management

    If you're not happy in your job, find a new one. It made it very difficult to do my job as an assistant manager, while other management and supervisors were constantly creating drama and stabbing each other in the back. Oh, yeah, and it's never appropriate for a supervisor to be romantically involved with an associate.


  9. "Part Time Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Supervisor in Alpharetta, GA
    Current Employee - Part Time Supervisor in Alpharetta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Carter's part-time (Less than a year)

    Pros

    Flexible hours, great people, very cute clothing, the management helps improve its employees for further job growth. They invest a lot and it's easy to move up the ladder.

    Cons

    Not full time unless management, the pay is lacking. Sales change happens about once a week to every other week.

    Advice to Management

    Keep encouraging your employees to do better and be better


  10. "I would never work for carters or osh kosh ever again"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Lead in College Station, TX
    Current Employee - Customer Service Lead in College Station, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Carter's part-time (Less than a year)

    Pros

    Pros: 25% off all items including clearance and doorbusters, if you talk to managment about hours they will work with you, and if an opening fills it is easy to work your way up

    Cons

    Cons: not good pay, they send basically the employee discount to all customers in emails, management promises a lot of things that tend to not come through (ie: promotions), store manager doesn't always hire the best people

    Advice to Management

    My advice to management would be to not cut people's shifts due to hours, become better at predicting sales goals, have better communication with employees ( If there shift is cut actually inform them), if your shift isn't completely cut then it is usually cut by an hour or two; in addition, you need to be more in tune with that's happening in the store (ie: management coming in and doing absolutely nothing, management being rude, and drama between sales associates)


  11. "Love My Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Midland, TX
    Current Employee - Sales Associate in Midland, TX
    Recommends
    Positive Outlook

    I have been working at Carter's part-time (More than a year)

    Pros

    Good Pay and good hours

    Cons

    A little bit of lying and drama


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