Carter's Reviews | Glassdoor

Carter's Reviews

Updated May 23, 2018
793 reviews

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3.4
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Carter's CEO Mike Casey
Mike Casey
295 Ratings

793 Employee Reviews

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Pros
  • The work life balance was quite reasonable (in 31 reviews)

  • Some of the best reasons to work for carters are the employee discount and the way that they take the time to train the employees (in 38 reviews)

Cons
  • Most people in the company don't understand the concept of work/life balance (in 27 reviews)

  • Then when upper management finally stepped in to "help" the store we were thankful at first (in 37 reviews)

More Pros and Cons

  1. "Amazing company to be proud of!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Carter's full-time (More than a year)

    Pros

    Carter's is a fantastic company that values employees and the work they do. Everyone is passionate about the work they're doing and the products being put out. It is a company where you can grow and stay for a long time (most people have been here 5+ years!)

    Cons

    Extremely fast paced - some people love that, some don't.

    Advice to Management

    Keep doing what you're doing - continue listening to new ideas and any raised concerns


  2. "Great place to work. Atlanta is a crowded city!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Designer in Atlanta, GA
    Current Employee - Assistant Designer in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Carter's full-time (More than a year)

    Pros

    They offer fantastic benefits. 3 weeks of vacation time starting out, awesome 401k matching. The company has a really strong culture, and they are attached to their company values. They like to ask employees for feedback about improving work culture.

    Cons

    They are a little traditional when it comes to things like working from home. There isn't really any sort of work from home policy. There can be long hours during busy times, but this is pretty standard in the industry. Not company specific, but the Atlanta traffic is just as bad as you've heard.

    Advice to Management

    It would be nice if they were a little more forward with some of the policies, i.e. working from home, more flexible hours when possible.

  3. "Wonderful Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager
    Former Employee - Manager
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Carter's full-time (More than 5 years)

    Pros

    Excellent work / life balance, fun and interesting place to work - both business as well as artists in the same building , excellent benefits, C-level is top notch.

    Cons

    Top heavy management - VP's are a dime a dozen, very little promotion from within, very difficult to make a lateral move to a different department as one becomes pigeon-holed into a particular role / department. Bonus structure is not in line with a company of this size - only Director's and above are eligible for bonuses.

    Advice to Management

    Revaluate the top-heavy managment structure, bonuses should be available from the receptionist to the CEO, keep your terrific employees by promoting and grooming employees from within.


  4. "Manage team members to achieve company goals."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PT Supervisor in New York, NY
    Current Employee - PT Supervisor in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Carter's part-time (More than a year)

    Pros

    Work environment is great, employees are very nice to work with. Flexible schedule based on your availability. Benefits are provided even for part time employees.

    Cons

    Lack of communication from upper management and corporate. There are usually not enough employees working due to payroll given by the company.

    Advice to Management

    Improve on building a closer relationship with stores and provide resources when needed.


  5. "Good and bad days"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I have been working at Carter's part-time

    Pros

    If you’re lucky you’ll end up in a great district with a great team.
    Starting to give benefits to part times

    Cons

    It’s retail , so it comes with complaints that are not in your power to fix.
    When it’s slow, the part times hours are first to be cut. Not consistent in hours.

    Advice to Management

    More hours
    Maybe more review with in store employees to find out what works best for their customers with product inventory


  6. "Customer Service Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Carter's part-time

    Pros

    The management at Carter’s is great they are very organizex

    Cons

    There should be a better policy when it comes to theft of property in the store

    Advice to Management

    Manager is a really good manager. No complaints


  7. "Working at Carter's"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Carter's part-time

    Pros

    Very flexible with scheduling, nice employees mostly, relaxed

    Cons

    Never give you a break even if you ask for one they "forget", long hours on your feet with no sitting, very boring, mostly never anything to do, like half of the customers did not speak english

  8. "Great Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Carter's full-time (More than 5 years)

    Pros

    Great work life balance
    Hourly not salary management
    Great Culture

    Cons

    Discount (most coupons are better)
    Mainly Female enviroment


  9. "Meh."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor
    Current Employee - Supervisor
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Carter's part-time (More than 3 years)

    Pros

    Good pay
    Fun environment
    Easy to move up in company

    Cons

    Bad hours
    Management gets treated like dirt from DM

    Advice to Management

    To any DM please listen to the stores needs.


  10. "Overall, very good place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Supervisor in Saint Louis, MO
    Current Employee - Part Time Supervisor in Saint Louis, MO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Carter's part-time (More than a year)

    Pros

    Employee discount, opportunity for promotion, great pay.

    Cons

    You have to constantly multitask


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