Carter's Reviews | Glassdoor

Carter's Reviews

Updated Jun 14, 2019

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Found 958 reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
69%
Recommend to a Friend
90%
Approve of CEO
Carter's CEO Mike Casey
Mike Casey
356 Ratings
Pros
Cons
  • "Upper management lacks in communication(in 42 reviews)

  • "Low pay (not enough for the amount of work you're doing)(in 38 reviews)

More Pros and Cons
  1. "Wonderful company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager in Cincinnati, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Carter's full-time for more than a year

    Pros

    A great and growing company to work for. They are constantly changing to better serve their employees and their customers. Great work life balance. Store management is paid hourly so it makes the occasional longer hours worth it. They have a wonderful and simple customer service model that makes it easy to take care of all customers while on single coverage.

    Cons

    Payroll can be very tight. It makes it hard to get all of the work that needs to be done completed on time while still providing the level of customer service that we want to give. Also makes it hard from a shrink standpoint.

    Carter's2019-05-25
  2. Helpful (1)

    "Overall good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Lead 
    Recommends

    I have been working at Carter's part-time

    Pros

    Good benefits and merit pay!

    Cons

    Headquarters can do better for store employees

    Carter's2019-06-12
  3. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Sales Associate 
    Recommends
    Positive Outlook

    I have been working at Carter's part-time for more than a year

    Pros

    Flexible schedule so it is easy to maintain

    Cons

    Lack of hours here and there

    Carter's2019-06-13
  4. "Carters"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Sales Associate 

    I have been working at Carter's part-time

    Pros

    Flexible hours Great and friendly people

    Cons

    Rude customers Busy and crowded days

    Carter's2019-06-12
  5. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - ECommerce Marketing Specialist 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Carter's full-time for more than a year

    Pros

    Work/life balance Professional growth and development Ability to explore to different department opportunities Always something to do, never bored

    Cons

    No forum for leadership feedback

    Carter's2019-06-11
  6. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Carter's full-time for more than 3 years

    Pros

    Career growth opportunities for all levels.

    Cons

    Have not found a con working here.

    Advice to Management

    Continue invest in talent!!

    Carter's2019-06-06
  7. "Good place to start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - RETAIL SALES SUPERVISOR in Granada Hills, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Carter's part-time for more than 3 years

    Pros

    Great place to start your work experience or career. They offer decent enough benefits especially full time. They love to promote from within so if your intention is to move through the ranks this is a great company to do that for.

    Cons

    Some of the downsides are miscommunications through the chains of commands and through the processes in place. When giving feedback about what would work better in an actual in store process it feels like it's not taken into consideration. Also when working in management, there's a lack of office time that can take place when we've got to maximize our hours for the week.

    Advice to Management

    While there are already surveys in place for certain projects or processes, it'd be nice to be able to speak more to floor sets and displays to make them make more sense for how people are actually shopping. While it is stated to optimize the layout for each store that's not necessarily what's enforced nor is it sometimes welcome from district managers. Also, the processes in the stockroom should be able to be in line...

    Show More
    Carter's2019-06-06
  8. "Good but decision making could improve"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Atlanta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Carter's full-time for more than 5 years

    Pros

    Good pay, Great product, Good talent

    Cons

    Workload, life balance too long to be promoted Some leaders dont live up to the values

    Advice to Management

    Take faster decisions. Management diversity and accesibility

    Carter's2019-06-05
  9. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager 
    Recommends
    Positive Outlook

    I have been working at Carter's full-time

    Pros

    Discount, hands on, customers

    Cons

    Wish there was more hours, task heavy

    Carter's2019-06-04
  10. "Great Environment—No order though"

    StarStarStarStarStar
      Former Employee - Sales Associate in Chattanooga, TN
      Doesn't Recommend

      I worked at Carter's part-time for less than a year

      Pros

      Decent pay, surrounded by kindness

      Cons

      Bad communication, Bad scheduling routine

      Carter's2019-06-14
    Found 958 reviews