CashCall Interview Questions | Glassdoor

CashCall Interview Questions

Updated Jan 10, 2017
13 Interview Reviews

Experience

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Candidate Interview Reviews

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  1.  

    Sales Agent Interview

    Anonymous Interview Candidate in Anaheim, CA
    Declined Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. I interviewed at CashCall (Anaheim, CA) in January 2017.

    Interview

    Short and to the point. Manager seemed amateurish in interviewing skills, not very bright and barely professional. They asked if I'd be willing to work 60+ hours a week and even work Saturdays and Sundays at times.

    Interview Questions

    • If I am willing to work 60+hours   1 Answer

  2.  

    Customer Service Representative Interview

    Anonymous Employee in Orange, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 weeks. I interviewed at CashCall (Orange, CA) in October 2015.

    Interview

    Phone interview and then called into the office for in person interview with hiring manager. Was asked to explain prior work history and any gaps. Questions like what did you do in XX position, why did you leave, etc. Can you work overtime, etc.

    Interview Questions

    • What is your call center experience?   1 Answer

    Negotiation

    There was none. Set pay is offered


  3. Helpful (1)  

    Customer Service Supervisor Interview

    Anonymous Employee in Anaheim, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 1+ week. I interviewed at CashCall (Anaheim, CA) in November 2013.

    Interview

    Went to the after work mixer. Handed over resume and got a call back right away. Interview was fairly easy process. Got hired a week later.

    Interview Questions

    Negotiation

    It's fixed based on your job title. No room for negotiation.


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  5.  

    Collector II Interview

    Anonymous Employee in Irving, TX
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at CashCall (Irving, TX) in November 2013.

    Interview

    The hiring process started out in an open house setting. A person was selected based on their experience as a collector. After the narrowing down of candidates, each person was given a one on one interview with either the Site Manager or another individual. The person I interviewed with was ex-military and was a sharp individual. The interview and hiring process was handled in a very professional manner.

    Interview Questions


  6.  

    Collections I/Correspondence Clerk Interview

    Anonymous Interview Candidate in Anaheim, CA
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 days. I interviewed at CashCall (Anaheim, CA) in August 2013.

    Interview

    • Initial Contact: Contacted via phone following on-line application to establish continued interest & to schedule a phone interview.

    • Phone Interview: Typical background questions - how long did you work there, what were your duties, why did you leave, are you aware of the mandated over time, what's your salary expectation.

    • Face to Face Interview: Lead into a training room and given a multiple choice question quiz regarding collections - what can you do & say as a collections agent, several skip trace specific questions, and several collection scenarios. You will then be asked to complete a personality test and write a short essay about yourself on one of the training room computers. The 1:1 interview was conducted by a HR generalist who asked the typical questions. The mandatory over time was stressed several times.

    Interview Questions

    • Why do you want to work here is probably the most difficult question they ask because unless you are sadistic you could NOT possibly say you enjoy trying to track down & collect from the poor saps who take personal or mortgage loans from Cash Call at 50% -150% interest.   Answer Question

  7.  

    Customer Service Representative Interview

    Anonymous Employee in Anaheim, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4 weeks. I interviewed at CashCall (Anaheim, CA) in July 2013.

    Interview

    HR will contact you to see if you are still interested in the position, if you are they will set up your interview. You will first have to take a series of tests on the computer regarding work situations, work ethics, etc. Then you will be interviewed usually by the manager of the department, very casual, very informal. The manager explains the job duties and what is required. I was contacted within a couple of weeks, an HR person will ask if you are still interested in the job and if you are they will go over the title and the pay. They will also email it to you and let you decide if you wish to accept the offer.

    Negotiation

    Pay is standard and non-negotiable as well as the compensation.


  8.  

    Loan Agent Interview

    Anonymous Employee in Las Vegas, NV
    Accepted Offer
    Easy Interview

    Application

    I applied online. The process took 4 days. I interviewed at CashCall (Las Vegas, NV).

    Interview

    Very easy process

    Negotiation

    No negotitation. With commision


  9. Helpful (2)  

    Software QA Analyst Interview

    Anonymous Interview Candidate in Anaheim, CA
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 3+ weeks. I interviewed at CashCall (Anaheim, CA).

    Interview

    I got a face-to-face interview call after 1 month of applying for the job on Dice.com. The recruiter just called to set up a date and time for the interview.
    Interview questions were very general not too technical. The manager who interviewed me said he will call me in about a week may be for another interview or to hire. Lets see how it goes!!!

    Interview Questions

    • How did you go about when a change in requirements came?   Answer Question
    • What do you think the difference between a developer and QA is?   Answer Question

  10. Helpful (1)  

    Software QA Analyst Interview

    Anonymous Interview Candidate in Anaheim, CA
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 3 days. I interviewed at CashCall (Anaheim, CA) in May 2012.

    Interview

    The compay was expanding. It was a bit chaos. Not enough information given by the interviewer.

    Interview Questions


  11.  

    Consumer Loan Agent Interview

    Anonymous Employee in Anaheim, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 5 days. I interviewed at CashCall (Anaheim, CA) in April 2012.

    Interview

    I would say it was Quick & Easy. Completed online application, interviewed with sales manager, completed background check then was quickly hired and working soon after which was approximately 5 days.

    Negotiation

    There was none.


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