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      Customer Success Manager Interview

      Jun 25, 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Castlight in Oct 2019

      Interview

      I would describe the interview process at Castlight in a number of words: Supportive Responsive Human Honest Transparent Fair Flexible Valuable Respectful (of your time and your value) To the point Overall, I felt the interview process made sense, was clear, specific to me and my experiences, and very professional.

      Interview questions [1]

      Question 1

      Tell me about a time when you had to work outside the box to bring a valuable solution to your client.
      Answer question
      1

      Other Customer Success Manager Interview Reviews for Castlight

      Customer Success Manager Interview

      Feb 18, 2023
      Anonymous Interview Candidate
      Chicago, IL
      No offer
      Neutral experience
      Average interview

      Application

      I applied through an employee referral. The process took 2 months. I interviewed at Castlight (Chicago, IL) in Sep 2021

      Interview

      Felt strung along in the interview process which lasted two months. I shared my salary expectations at the onset - and was assured it could be met, but it was not. Constantly scheduled more more interviews. Too many interviews for this level or position.

      Interview questions [1]

      Question 1

      How do you manage client health? Walk through your relationship map
      Answer question

      Customer Success Manager Interview

      May 6, 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. I interviewed at Castlight in Apr 2021

      Interview

      From start to finish this was best interview / recuriting process I have been a part of. When searching for the best fit for my career I had the pleasure of working with Robert. From the start, Robert was helpful, transparent, responsive and truly a parter in the interview process. He was honest and upfront on the expectations, the process and the timeline. Each step of the process he was helpful and supportive! This was truly a great experience and I am so grateful for this partnership to obtain my goals!

      Interview questions [1]

      Question 1

      How do you handle conflict?
      Answer question
      1