Flight Attendant applicants have rated the interview process at Cathay Pacific with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 63% positive. To compare, the company-average is 63.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Flight Attendant roles take an average of 30 days to get hired, when considering 67 user submitted interviews for this role. To compare, the hiring process at Cathay Pacific overall takes an average of 36 days.
Common stages of the interview process at Cathay Pacific as a Flight Attendant according to 67 Glassdoor interviews include:
Group panel interview: 23%
One on one interview: 17%
Background check: 14%
Skills test: 12%
Phone interview: 11%
Presentation: 10%
Drug test: 8%
Personality test: 4%
Other: 2%
IQ intelligence test: 1%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 4 weeks. I interviewed at Cathay Pacific (Hong Kong) in Oct 2023
Interview
A Digital interview on the computer, once they confirm you to go for the next stage then you have to go for a Group disscussion and English assessment then 1 to 1 interview.
I applied through college or university. I interviewed at Cathay Pacific (Hong Kong)
Interview
1. How do you define customer service?
2. How do you improve an unsatisfactory customer experience?
3. Describe an instance where you had to collaborate with a colleague to find a solution to a problem.
4. How do you respond to a customer's question for which you don't know the answer?
5. How do you handle a customer who complains about a known issue with a product or service?
6. Describe a mistake that you made handling a customer service issue and how you mitigated it.
Interview questions [1]
Question 1
1. How do you define customer service?
2. How do you improve an unsatisfactory customer experience?
3. Describe an instance where you had to collaborate with a colleague to find a solution to a problem.
I applied online. I interviewed at Cathay Pacific (Hong Kong) in Jan 2026
Interview
The interview process was smooth, firstly submitting required documents in the morning, then group interview conducted. If passed, wait for the panel interview. After finishing the interview, will be arranged for English test in the afternoon if needed.
Interview questions [1]
Question 1
Panel Interview:
1. Self-introduction
2. Why want to be a flight attendant
3. Any Customer Service Before
4. Why Cathay
5. Read an English passage
Online interview with camera
Answering questions that are shown on the screen
I think it's actually kind of nervous than talking to real person face to face
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