I applied online. The process took 2 weeks. I interviewed at Cedars-Sinai Medical Center (Los Angeles, CA) in May 2016
Interview
The process was:
Brief phone screen with the HR rep, pre-interview background check (going back 10 years + 5 references), typing/coding test, insurance quiz on the interview day, and interview. The process was long for a position in which they described is essentially just a "call center".
Interview questions [1]
Question 1
What types of insurance have you previously worked with?