I applied online. The process took 1 week. I interviewed at Cengage (Temecula, CA) in Jan 2017
Interview
Quick and easy - one interview with 2 managers and then was offered the role, did a background check and then I started a couple of weeks later. Standard interview questions, nothing that caught me off guard but I was prepared in that I had worked in sales before.
Interview questions [1]
Question 1
Difference between customer service and sales, define accountability, how to build rapport with clients -- all sales-oriented questions.